At a Glance
- Tasks: Keep properties spotless and ready for guests with top-notch cleaning and maintenance.
- Company: Join UKME, a leading concierge service known for excellence and high standards.
- Benefits: Flexible shifts, competitive pay, and the chance to work in a dynamic environment.
- Other info: Opportunities for growth in a supportive and fast-paced workplace.
- Why this job: Be part of a dedicated team delivering 6-star service to VIP clients.
- Qualifications: Experience in housekeeping and a good understanding of English are essential.
The predicted salary is between 22407 - 27387 £ per year.
Key Responsibilities
- To clean assigned properties to the highest standard of cleanliness and ensure standards remain consistent in and out of season – in a ‘state of readiness’. This includes but is not limited to:
- Keep all hallways, staircases and lifts clean and tidy.
- Washing down, dusting, polishing, vacuum cleaning, sweeping and mopping by using the correct products and equipment.
- Keep all bathrooms tidy and clean such as baths, showers, lavatories, tiles, mirrors, vanity units and floors.
- Keep all kitchens clean and tidy, washing dishes, pans, ovens, hobs, cupboards, floors and shelves.
- Run all water outlets on a regular basis from the kitchens, bathrooms and cloakrooms to prevent legionella growth.
- Complete records and report any water temperature or pressure fluctuation.
- Turn mattresses periodically with the help of others, always following health and safety procedures.
- Responsible for pre-arrival set-ups, during stay services, departure deep cleaning, low season housekeeping maintenance of assigned properties as directed by management.
- Responsible for the opening and closing of assigned properties – disarming alarms at the start of a shift and setting of the alarms at the end of a shift.
- Any problems with alarms must be reported to the Housekeeping Office immediately.
- To ensure any persons entering your place of work are legitimate staff or contractors - no access should be given to any persons unless prior arrangements have been made via the Housekeeping Office.
- To ensure any contractors working in properties adhere to company policy and always keep workplace neat and tidy.
- Ensure all contractors sign in/out when visiting properties.
- To report any maintenance problems within properties to your supervisor or to the Housekeeping Office.
- To process all large quantities of laundry for pickup and drop-off, any discrepancies should be reported to your supervisor.
- To check laundry on return ensuring that quality of work meets with required standards.
- To assist supervisors with stock takes of all operating equipment and property inventories.
- Responsible for the upkeep of all housekeeping equipment.
- To inform supervisors when replacement of machinery, cleaning materials, etc. are required.
- Ensure the crockery, cutlery and table linen stores are monitored and maintained effectively.
- To ensure that any damages/stains to carpets or soft furnishings are reported to your supervisor immediately.
- To attend to guest requests promptly and efficiently, ensuring to keep your supervisor informed of any extra requests.
- Responsible for the placing of food orders through the housekeeping office when clients are in residence.
- To check on receipt of delivery that quantity and quality are correct – informing the office immediately of any discrepancies/quality issues.
- To ensure any personal items left in properties are dealt with in the correct manner.
- Set up and service all accommodation for overnight guests and attend to their needs and requests.
- Responsible for mobile phones and to ensure they are in good working order.
- To be flexible with working a rotating shift including weekends and Bank Holidays.
- Any tasks or responsibilities as requested by management within the scope of the position.
Knowledge and Skills
- Able to speak and understand English (Essential)
- Experience in professional housekeeping and ability to handle the physical demands of the role (Desirable)
- Safe handling of hazardous chemicals training (Desirable)
- Valid UK driver’s license, preferably manual (Desirable)
About UKME
UKME is an organisation dedicated to providing a 6 star quality private concierge service to exclusive VIP Clients, across the areas of property maintenance, in-house recruitment, procurement, finance, IT and human resources services. Based in London but providing services the length and breadth of the United Kingdom, UKME is continuously available for its clients, 24 hours a day, 365 days a year. Not only does UKME provide its clients with first class chauffeuring, housekeeping and operational services, but it also gives them high quality technical support, essential in today’s high tech world. UKME only recruits and employs the highest calibre of staff and has a strong network of strategic partners and suppliers that it uses to deliver high quality services and solutions to its clients. At UKME, we have a "can do" attitude to every request from our clients, no matter how unique or challenging.
Housekeeper F&B (Permanent) employer: UK Mission Enterprise Limited
UK Mission Enterprise Limited is an exceptional employer that values its staff by providing a supportive work culture and opportunities for personal growth. With a focus on maintaining high standards in luxurious environments, employees enjoy competitive benefits and the chance to develop their skills while working in prestigious locations across London, Surrey, and Newmarket.
Contact Details:
UK Mission Enterprise Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper F&B (Permanent)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like UK Mission Enterprise Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to UK Mission Enterprise Limited
Don't be shy about reaching out to UK Mission Enterprise Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper F&B (Permanent)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about UK Mission Enterprise Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at UK Mission Enterprise Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
