Overseas Support Manager - Security Services Group (SSG)

The Security Services Group (SSG) is a specialist business unit delivering high assurance security solutions across the MOD and wider Government Estate. With over 260 highly skilled experts based in the UK, Germany, Cyprus, and Gibraltar, SSG designs, installs, and maintains advanced security systems to protect Defence operations, national security assets, and critical government infrastructure.

As the MOD’s strategic technical authority, we provide cutting-edge security solutions, from intruder detection and video surveillance to access control and physical security. Security Services Group Overseas provides the full range of SSG services to MOD and wider government estates overseas, including support to Permanent Joint Operating Bases, overseas training locations, and overseas operational areas. Support ranges across the project lifecycle from initial security advice to design, installation, maintenance, and decommissioning of SSG equipment.

This position is advertised at 37 hours per week.

The Overseas Support Manager is a new role within the organisation and reflects the increase in the use of SSG overseas. The principal function of the role is to enable the delivery of overseas support through the scheduling, deploying, and recovery of personnel, equipment, and supplies overseas. Working to the Overseas Team Leader, you will be helping to provide the full suite of SSG services overseas whilst providing assurance to the Overseas Operations Manager on all aspects of deployments for both personnel and equipment.

The multi-faceted role requires an individual who can plan and execute the movement of material overseas and who is able to schedule resources in support of activities, whilst also overseeing the ongoing competency for personnel travelling and working overseas and thus meeting all deployment requirements. As a new role, the individual must be able to work with the overseas team to generate new processes to ensure effective scheduling, preparation, deployment, and recovery of personnel and material.

Key Responsibilities Include:

• Control and movement of all equipment and supplies to overseas locations, including the use of MOD purple gate and commercial courier services.
• Production and submission of all associated customs and carriage documentation for EU and non-EU locations.
• Scheduling and arrangement of overseas maintenance visits in unmanned overseas locations through use of SSG CASH system.
• Collaboration with overseas Operations Manager and Team leader to undertake overseas resource scheduling across project lifecycle.
• Management of mandatory and functional training completion for all overseas based personnel and UK based personnel requiring SAFE, SAFE+, and pre-deployment training.
• Willing to undertake the physical movement of material between logistic hubs if required in support of short notice requirements.
• End to end management of all overseas deployments of SSG personnel to include: Completion of flight and ferry bookings; Placement of medical coverage for deploying personnel; Assurance of all aspects of pre-deployment training for specific locations; Completion of visitor documentation specific to each overseas location, including diplomatic clearance as required; Co-ordination with SSG suppliers for approval as Contractors on deployed operations (CONDO); Completion of overseas risk management submissions as part of MOD Support to Operations (S2O) Policy including Permanent Joint Headquarters (PJHQ) Overseas Security Advisory Team (OSAT).

Location Requirements

Requirements of the role include the control and movement of equipment and supplies which will typically pass through the SSG hub locations of Shrivenham, Swindon or MOD Sealand, Chester. You will be expected to travel to each location as well as periodically move stores to MOD and commercial logistics hubs. Other responsibilities can be undertaken through a blend of remote and office-based working at one of SSG's regional locations at the discretion of the line manager.

Person specification

Essential Skills/Experience:

• Experience in the planning and recording of mandatory and functional training completion by personnel within a team.
• Experience with the range of MS office applications.

Desirable Skills/Experience:

• Experience in aspects of personnel and material deployment as part of operations and training overseas.
• Familiarity with MOD Purple Gate.
• Experience in scheduling personnel and resource requirements in support of operational delivery.
• Experience of managing the ordering and movement of equipment and supplies within the UK and overseas.
• Experience of working with CASH or a similar Enterprise Resource Planning (ERP) type system.

Licences:

• Full UK driving licence.

Behaviours:

We will assess you against these behaviours during the selection process:

• Managing a Quality Service
• Changing and Improving
• Communicating and Influencing
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Changing and Improving
• Communicating and Influencing

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Generous Annual Leave: 25 days annual leave increasing by one day per year to a maximum of 30 days after five years of service. Pension contribution: 28.97%. Career Development: Benefit from continuous professional development opportunities within the security field, helping you grow and advance your career. Equipment: Laptop and mobile phone. Family Support: Access enhanced parental leave policies to support work-life balance during important life events. Exclusive Discounts: Enjoy savings through the Defence Discount Service (fees apply), offering deals on a range of products and services. Health and Wellbeing: Receive Specsavers eye test vouchers and access on-site gym facilities (where available). Community and Social Perks: Join the Civil Service Sports Club (CSSC) or the Civil Service Club in London, providing access to a variety of social, cultural, and recreational activities (membership fees apply). On-Site Amenities: Many of our locations offer free parking, subsidised canteens, sports and social clubs, and on-site shops for your convenience. Inclusive Workplace: Join one of our Diversity and Inclusion Networks. We value diversity and are committed to creating an equal and supportive environment for all.

The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay-related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment; however, some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel.

All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details:

This vacancy is using Success Profiles, and will assess your Behaviours and Experience. We use the Civil Service Success Profiles framework to ensure a fair and comprehensive assessment of candidates. Your suitability for the role will be evaluated based on your experience, skills and demonstration of core behaviours throughout the process.

At Application Stage You Will Be Assessed On:

• CV: Include your employment history, qualifications, relevant skills and experience.
• Personal Statement (500 words max).
• Behaviours: Changing and Improving, Communicating and Influencing. When choosing your Behaviour examples, please make sure you use real-life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology could result in your application being rejected.

At Interview Stage You Will Be Assessed On:

• Experience: Discuss your background and its relevance to the role.
• Behaviours: Managing a Quality Service, Delivering at Pace.

What To Expect:

The interview will explore both your professional experience and how your behaviours align with the role's requirements. Interviews are planned to take place via Microsoft Teams. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact us.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security:

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements:

This Job Is Broadly Open To The Following Groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

Further information on nationality requirements:

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service is committed to attract, retain and invest in talent wherever it is found.