Mining Remediation Authority is seeking a Customer Correspondence Manager in Mansfield, with hybrid working (average 2 days in the Mansfield office). You will oversee complex customer enquiries, complaints and correspondence and translate technical information into clear language for customers and MPs.
You will collaborate across the organisation to improve outcomes, deliver the customer strategy and drive service excellence, making a tangible difference for communities.
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Hybrid Customer Communications Lead in Mansfield employer: UK Ministry of Defence
At the Mining Remediation Authority, we pride ourselves on being an excellent employer that offers meaningful work with a focus on improving lives and protecting the environment. Our supportive and inclusive culture fosters employee growth through funded learning opportunities and a generous benefits package, including hybrid working options and a substantial pension contribution. Join us in Mansfield to make a tangible impact while enjoying a balanced career and a commitment to your wellbeing.
