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- Tasks: Join us as an Administrative Officer, providing essential support in recruitment, finance, and more.
- Company: Be part of Defence Business Services, supporting the UK's Defence community.
- Benefits: Enjoy a competitive salary, professional development, and a chance to make a real impact.
- Why this job: This role offers diverse tasks, a supportive culture, and the opportunity to contribute to national security.
- Qualifications: We're seeking proactive team players with strong communication skills and attention to detail.
- Other info: No two days are the same; embrace challenges and grow your career with us!
The predicted salary is between 21500 - 30000 £ per year.
Are you organised, detail-focused, and passionate about delivering high-quality service? If so, we want you to be part of something bigger — helping to support the UK's Defence community by joining Defence Business Services (DBS), a key enabler within the Ministry of Defence.
We are currently recruiting Administrative Officers (AO) to join our Financial, Procurement & Civilian People Services (FPCP) team. This is an exciting opportunity to build a meaningful career, develop professionally, and make a real difference every day.
What You’ll Do
As an AO within FPCP, you’ll be fully trained and supported to provide a range of vital administrative services across areas such as:
- Recruitment and On-boarding
- Redeployment and Redundancy
- Security Clearances
- Pay and Workforce Management
- Finance & Procurement Services
No two days are the same. You’ll be solving problems, supporting our internal customers, and helping to keep critical services running smoothly for Defence personnel.
Person specification
Essential
We’re looking for proactive, people-focused team players who can:
- Deliver excellent customer service with a “right first time” approach
- Communicate clearly and effectively — both verbally and in writing
- Handle sensitive data with accuracy and discretion
- Stay organised and manage tasks to tight deadlines
- Use Microsoft Office tools like Word and Excel confidently
- Investigate and resolve customer queries with care and attention to detail
Desirable
- Have experience in a customer-facing role
- Take pride in your work and seek to continuously improve
- Enjoy working collaboratively and building strong working relationships
- Embrace a culture of service, integrity, and continuous learning
Administrative Officer employer: UK Ministry of Defence
Contact Detail:
UK Ministry of Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer
✨Tip Number 1
Familiarise yourself with the specific administrative processes within Defence Business Services. Understanding their unique requirements and challenges will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Highlight your customer service skills in conversations or networking events. Since the role requires a strong focus on delivering excellent service, showcasing your experience in this area can set you apart from other candidates.
✨Tip Number 4
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle specific administrative challenges or customer queries, as this will demonstrate your problem-solving abilities.
We think you need these skills to ace Administrative Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Administrative Officer position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles or customer service. Use specific examples to demonstrate your ability to deliver excellent service and manage tasks effectively.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office tools, particularly Word and Excel. Provide examples of how you've used these tools in past roles to enhance your application.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for supporting the Defence community. Address how you can contribute to their team and your commitment to continuous improvement and collaboration.
How to prepare for a job interview at UK Ministry of Defence
✨Showcase Your Organisational Skills
As an Administrative Officer, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the diverse responsibilities of the role.
✨Communicate Clearly
Effective communication is crucial in this position. Practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you resolved customer queries or communicated sensitive information effectively.
✨Demonstrate Customer Service Excellence
The role requires a strong focus on customer service. Be ready to discuss how you've delivered excellent service in previous roles, especially with a 'right first time' approach. Highlight any specific instances where you went above and beyond for a customer.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office tools like Word and Excel is essential, brush up on your skills before the interview. You could mention any relevant projects where you used these tools effectively, showcasing your confidence in using them.
