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- Tasks: Support student wellbeing by managing the TLA LSP database and coordinating support measures.
- Company: UK Management College, a vibrant institution focused on quality education and student success.
- Benefits: Full-time role with company events, pension, and on-site parking.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in student support or academic services, strong organisational skills, and empathy.
- Other info: Join a dynamic team dedicated to enhancing student wellbeing and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
UK Management College, located in Sunderland, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment.
Job Purpose
To support the delivery of the College’s wellbeing and inclusion strategy by coordinating, maintaining, and monitoring the TLA LSP database. The role ensures that students requiring wellbeing or learning support receive timely, accurate, and sensitive assistance, with appropriate communication across academic and administrative teams.
Key Responsibilities
- Maintain and update the TLA LSP database, ensuring accuracy, confidentiality, and compliance with GDPR.
- Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to ensure the effective implementation of agreed student support measures.
- Log and track referrals from wellbeing consultations, assessments, and external support services.
- Coordinate the creation, review, and closure of TLA LSPs following wellbeing meetings or reasonable adjustment assessments.
- Support the Wellbeing Head and Wellbeing Lead and Academic Office in analysing TLA LSP trends to inform college-wide wellbeing strategies.
- Maintain records of students’ support progress and follow up on wellbeing action plans.
- Communicate sensitively with students about available support and the purpose of TLA LSPs.
- Assist with wellbeing awareness events, mental health first aid initiatives, and wellbeing data reports.
- Ensure compliance with duty of care, safeguarding, and equality policies.
- Support the development of digital and administrative systems for wellbeing documentation and referrals.
Essential Skills and Experience
- Experience in student support, counselling administration, or academic services.
- Strong organisational and data management skills.
- BACP Membership.
- Understanding of confidentiality and safeguarding principles.
- Excellent communication and empathy in dealing with sensitive issues.
- Familiarity with higher/further education settings and wellbeing referral processes.
Schedule
Monday to Friday, 9pm to 5pm
Job Type
Full-time, Permanent
Seniority level
Entry level
Employment type
Full-time
Industries
Higher Education
Wellbeing Officer in Sunderland employer: UK Management College
Contact Detail:
UK Management College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Officer in Sunderland
✨Tip Number 1
Network like a pro! Reach out to current employees at the UK Management College on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Wellbeing Officer roles. We should also think about how our experiences align with their wellbeing and inclusion strategy, so we can showcase our skills effectively.
✨Tip Number 3
Showcase our passion for student support! During interviews, let’s share specific examples of how we've helped others in similar roles. This will demonstrate our commitment to wellbeing and make us stand out.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email expressing our appreciation for the opportunity can leave a lasting impression and keep us fresh in their minds.
We think you need these skills to ace Wellbeing Officer in Sunderland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Wellbeing Officer role. We want to see how you can contribute to our wellbeing and inclusion strategy!
Showcase Your Communication Skills: Since this role involves sensitive communication with students, be sure to demonstrate your excellent communication abilities in your written application. Use clear and empathetic language to reflect your understanding of the importance of support.
Highlight Relevant Experience: If you've got experience in student support or counselling, make it shine! We’re looking for candidates who understand the nuances of wellbeing in an educational setting, so don’t hold back on sharing your relevant background.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant college community!
How to prepare for a job interview at UK Management College
✨Know Your Stuff
Make sure you understand the role of a Wellbeing Officer and the specific responsibilities outlined in the job description. Familiarise yourself with the TLA LSP database and how it supports student wellbeing. This will show your genuine interest and preparedness.
✨Showcase Your Empathy
Since this role involves sensitive communication with students, be ready to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've successfully supported individuals in need.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to student wellbeing. Think about potential scenarios and how you would approach them, focusing on confidentiality and compliance with safeguarding policies.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the college's current wellbeing strategies or how they measure the success of their support systems. This shows your enthusiasm and commitment to contributing positively.
