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- Tasks: Support student wellbeing by managing the TLA LSP database and coordinating support measures.
- Company: UK Management College, a vibrant institution focused on distance learning and student success.
- Benefits: Full-time role with company events, pension, and on-site parking.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in student support or academic services, strong organisational skills, and empathy.
- Other info: Join a dynamic team dedicated to enhancing student wellbeing and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
UK Management College, located in Sunderland, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment.
Job Purpose
To support the delivery of the College’s wellbeing and inclusion strategy by coordinating, maintaining, and monitoring the TLA LSP database. The role ensures that students requiring wellbeing or learning support receive timely, accurate, and sensitive assistance, with appropriate communication across academic and administrative teams.
Key Responsibilities
- Maintain and update the TLA LSP database, ensuring accuracy, confidentiality, and compliance with GDPR.
- Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to ensure the effective implementation of agreed student support measures.
- Log and track referrals from wellbeing consultations, assessments, and external support services.
- Coordinate the creation, review, and closure of TLA LSPs following wellbeing meetings or reasonable adjustment assessments.
- Support the Wellbeing Head and Wellbeing Lead and Academic Office in analysing TLA LSP trends to inform college-wide wellbeing strategies.
- Maintain records of students’ support progress and follow up on wellbeing action plans.
- Communicate sensitively with students about available support and the purpose of TLA LSPs.
- Assist with wellbeing awareness events, mental health first aid initiatives, and wellbeing data reports.
- Ensure compliance with duty of care, safeguarding, and equality policies.
- Support the development of digital and administrative systems for wellbeing documentation and referrals.
Essential Skills and Experience
- Experience in student support, counselling administration, or academic services.
- Strong organisational and data management skills.
- BACP Membership.
- Understanding of confidentiality and safeguarding principles.
- Excellent communication and empathy in dealing with sensitive issues.
- Familiarity with higher/further education settings and wellbeing referral processes.
Schedule
Monday to Friday, 9pm to 5pm
Job Type
Full-time, Permanent
Seniority level
Entry level
Employment type
Full-time
Industries
Higher Education
Student Wellbeing Officer in Sunderland employer: UK Management College
Contact Detail:
UK Management College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Wellbeing Officer in Sunderland
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the UK Management College on LinkedIn. A friendly chat can give us insider info about the role and the culture, plus it might just get your name on the hiring manager's radar.
✨Tip Number 2
Prepare for the interview by researching common questions for Student Wellbeing Officer roles. We can even do some mock interviews together to help you feel more confident. Remember, showing genuine passion for student wellbeing can really set you apart!
✨Tip Number 3
Don’t forget to showcase your organisational skills! Bring examples of how you've managed data or supported students in the past. We want to see how you can maintain that TLA LSP database with accuracy and care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have tips and resources available there to help you nail the process. Let’s make sure you stand out!
We think you need these skills to ace Student Wellbeing Officer in Sunderland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Wellbeing Officer. We want to see how you can contribute to our wellbeing and inclusion strategy!
Showcase Your Communication Skills: Since this role involves sensitive communication with students, be sure to demonstrate your excellent communication skills in your written application. Use clear and empathetic language to reflect your understanding of the importance of student support.
Highlight Relevant Experience: If you've got experience in student support or counselling, make it shine! We love seeing how your background can help us maintain and monitor the TLA LSP database effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at UK Management College.
How to prepare for a job interview at UK Management College
✨Know Your Stuff
Make sure you understand the role of a Student Wellbeing Officer and the importance of the TLA LSP database. Familiarise yourself with GDPR compliance and how it relates to student support. This will show that you're not just interested in the job, but that you’re prepared to take on its responsibilities.
✨Show Your Empathy
Since this role involves sensitive communication with students, be ready to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've successfully supported individuals in need, highlighting your ability to handle sensitive issues with care.
✨Ask Smart Questions
Prepare thoughtful questions about the college's wellbeing strategies and how they measure success in supporting students. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
✨Highlight Your Organisational Skills
Given the role’s focus on maintaining accurate records and managing data, be ready to discuss your organisational skills. Provide specific examples of how you've managed similar tasks in the past, ensuring you convey your attention to detail and ability to work efficiently under pressure.
