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For Companies At a Glance
- Tasks: Manage phone calls, greet visitors, and provide top-notch customer service.
- Company: UK Management College, a vibrant hub for distance learning in Manchester.
- Benefits: Company pension, free parking, and private medical insurance.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your communication skills while making a difference.
- Qualifications: Strong communication, organisational skills, and proficiency in Microsoft Office.
UK Management College, located in Manchester, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment.
Role Description
This is a Part-time on-site role for a Front Desk Receptionist at UK Management College. The Front Desk Receptionist will be responsible for handling phone calls, performing receptionist duties, utilizing clerical skills, communicating effectively with individuals, and providing exceptional customer service to all visitors.
Qualifications
- Phone Etiquette and Communication skills
- Receptionist Duties and Clerical Skills
- Customer Service skills
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office suite
- Previous experience in a similar role is preferred
Essential Requirements
- Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment.
- Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records.
- Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds.
- Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
- Attention to detail: ability to process information accurately while working under pressure.
- Discretion and confidentiality when dealing with sensitive information.
- Team player: able to work independently and collaboratively with colleagues across different departments.
- Flexibility: open to adapting work practices to suit changing business needs
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule Patterns:
- Monday to Thursday – 16:30pm to 21:30pm (20hrs/week) – (Abarna Campus)
- Weekends (Saturday and Sunday) – 8:30am to 16:30pm (16hrs/week) – Abarna Campus)
- Monday To Wednesday – 16:30pm to 21:30pm and Sunday (8:30am to 16:30pm) (23hrs/week) (College House)
Job Types: Full-time, Permanent
Pay: £25,397.00 per year
Work Location: In person
Receptionist - Part time employer: UK Management College
Contact Detail:
UK Management College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part time
✨Tip Number 1
Get to know the college! Research UK Management College and its values. When you walk in for your interview, show that you understand their mission and how you can contribute to their vibrant campus culture.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling calls, it’s crucial to sound confident and friendly. Try role-playing with a friend to nail down your communication skills before the big day.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to juggle student queries and maintain records effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist - Part time
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about interacting with people, make sure your application highlights your communication skills. Use clear and friendly language to show us you can handle phone calls and face-to-face interactions like a pro!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to the receptionist role by emphasising your relevant experience and skills. We want to see how your background fits perfectly with what we’re looking for at UK Management College.
Be Organised and Detail-Oriented: We love a candidate who pays attention to detail! Make sure your application is free from typos and errors. A well-organised CV and cover letter will show us that you’re the right fit for our fast-paced environment.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at UK Management College
✨Master the Phone Etiquette
As a receptionist, you'll be handling phone calls regularly. Practice your phone etiquette before the interview. Speak clearly, use a friendly tone, and be prepared to answer common questions about your experience and skills.
✨Showcase Your Organisational Skills
During the interview, highlight your organisational abilities. Share examples of how you've managed multiple tasks in previous roles. This will demonstrate that you can handle the fast-paced environment at the college.
✨Demonstrate Customer Service Excellence
Prepare to discuss situations where you've provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showing how you effectively dealt with diverse individuals.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, especially for tasks like managing records or coordinating schedules.