At a Glance
- Tasks: Manage phone calls, greet visitors, and provide top-notch customer service.
- Company: UK Management College, a vibrant hub for distance learning in Manchester.
- Benefits: Company pension, free parking, and private medical insurance.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your communication skills while making a difference.
- Qualifications: Strong communication, organisational skills, and proficiency in Microsoft Office.
UK Management College, located in Manchester, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment.
Role Description
This is a Part-time on-site role for a Front Desk Receptionist at UK Management College. The Front Desk Receptionist will be responsible for handling phone calls, performing receptionist duties, utilizing clerical skills, communicating effectively with individuals, and providing exceptional customer service to all visitors.
Qualifications
- Phone Etiquette and Communication skills
- Receptionist Duties and Clerical Skills
- Customer Service skills
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office suite
- Previous experience in a similar role is preferred
Essential Requirements
- Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment.
- Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records.
- Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds.
- Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
- Attention to detail: ability to process information accurately while working under pressure.
- Discretion and confidentiality when dealing with sensitive information.
- Team player: able to work independently and collaboratively with colleagues across different departments.
- Flexibility: open to adapting work practices to suit changing business needs
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule Patterns:
- Monday to Thursday - 16:30pm to 21:30pm (20hrs/week) - (Abarna Campus)
- Weekends (Saturday and Sunday) - 8:30am to 16:30pm (16hrs/week) - Abarna Campus)
- Monday To Wednesday - 16:30pm to 21:30pm and Sunday (8:30am to 16:30pm) (23hrs/week) (College House)
Job Types: Full-time, Permanent
Pay: £25,397.00 per year
Work Location: In person
Receptionist - Part time in Bolton employer: UK Management College
UK Management College is an excellent employer, offering a supportive and vibrant work culture in the heart of Manchester. With a focus on employee growth and development, staff enjoy benefits such as a company pension, private medical insurance, and free on-site parking, all while contributing to a meaningful mission of equipping students for success in their careers. The part-time Front Desk Receptionist role provides a unique opportunity to engage with a diverse community and play a vital role in enhancing the student experience.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part time in Bolton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like UK Management College and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at UK Management College and let us see your personality shine through!
We think you need these skills to ace Receptionist - Part time in Bolton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and UK Management College.
Get Familiar with Our Brand:Before applying, take some time to learn about UK Management College and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at UK Management College
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress UK Management College.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which UK Management College will surely appreciate.
