At a Glance
- Tasks: Manage phone calls, provide customer service, and support the college's vibrant community.
- Company: UK Management College, a leader in distance learning with a dynamic campus culture.
- Benefits: Company pension, free parking, and private medical insurance.
- Why this job: Join a supportive team and gain valuable experience in a fast-paced environment.
- Qualifications: Strong communication, organisational skills, and proficiency in Microsoft Office.
- Other info: Flexible part-time hours with opportunities for growth.
The predicted salary is between 20318 - 25497 £ per year.
Job Description
UK Management College, located in Manchester, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment.
Role Description
This is a Part-time on-site role for a Front Desk Receptionist at UK Management College. The Front Desk Receptionist will be responsible for handling phone calls, performing receptionist duties, utilizing clerical skills, communicating effectively with individuals, and providing exceptional customer service to all visitors.
Qualifications
- Phone Etiquette and Communication skills
- Receptionist Duties and Clerical Skills
- Customer Service skills
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office suite
- Previous experience in a similar role is preferred
Essential Requirements
- Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment.
- Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records.
- Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds.
- Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
- Attention to detail: ability to process information accurately while working under pressure.
- Discretion and confidentiality when dealing with sensitive information.
- Team player: able to work independently and collaboratively with colleagues across different departments.
- Flexibility: open to adapting work practices to suit changing business needs
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule Patterns:
- Monday to Thursday – 16:30pm to 21:30pm (20hrs/week) – (Abarna Campus)
- Weekends (Saturday and Sunday) – 8:30am to 16:30pm (16hrs/week) – Abarna Campus)
- Monday To Wednesday – 16:30pm to 21:30pm and Sunday (8:30am to 16:30pm) (23hrs/week) (College House)
Job Types: Full-time, Permanent
Pay: £25,397.00 per year
Work Location: In person
Receptionist - Part time employer: UK Management College
Contact Detail:
UK Management College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part time
✨Tip Number 1
Get to know the college! Research UK Management College and its values. When you walk in for your interview, you’ll want to show that you’re not just another candidate but someone who genuinely cares about their mission and culture.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to nail down your communication skills before the big day.
✨Tip Number 3
Show off your multitasking skills! During the interview, share examples of how you've successfully juggled multiple tasks in previous roles. This will demonstrate that you can handle the fast-paced environment at the college.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Receptionist - Part time
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about interacting with people, make sure your application highlights your communication skills. Use clear and friendly language to demonstrate how you can connect with visitors and handle phone calls like a pro.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! Tailor it to the receptionist role by emphasising your relevant experience and skills. Mention your proficiency in Microsoft Office and any previous receptionist duties you've handled to catch our eye.
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is free from typos and errors. Show us that you’re organised by presenting your information clearly and logically.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at UK Management College
✨Know the College Inside Out
Before your interview, take some time to research UK Management College. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Front Desk Receptionist, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer queries or difficult situations in the past.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks efficiently. Think of specific instances where your organisational skills made a difference, especially in a fast-paced environment. This will highlight your ability to juggle responsibilities like managing student queries and coordinating interviews.
✨Prepare for Common Receptionist Scenarios
Anticipate questions related to typical receptionist duties, such as handling phone calls or dealing with sensitive information. Practising responses to these scenarios can help you feel more confident and prepared during the interview.