Receptionist in Manchester

Receptionist in Manchester

Manchester Full-Time 22000 - 26000 £ / year (est.) No home office possible
UK Management College

At a Glance

  • Tasks: Be the friendly face of our college, helping students and visitors with their enquiries.
  • Company: Join UK Management College, a supportive and growing higher education provider.
  • Benefits: Enjoy 28 days leave, private medical insurance, and professional development opportunities.
  • Other info: Flexible working environment with excellent transport links and onsite facilities.
  • Why this job: Make a real difference in students' lives while gaining valuable experience.
  • Qualifications: Strong customer service skills and a knack for multitasking are essential.

The predicted salary is between 22000 - 26000 £ per year.

Department: Student Services

Location: College House Campus (Openshaw)

Position Type: Full Time / Fixed-Term Contract (Maternity Cover)

Working Hours: 8:30 AM - 4:30 PM

Working Pattern: Monday to Friday

Reports To: Student Admissions Manager

About UK Management College

UK Management College is a growing higher education provider delivering career focused and industry aligned programmes. We work closely with awarding bodies, academic partners, and professional organisations to ensure our courses are rigorous, inclusive, and aligned with current academic and professional standards. Our campuses provide a welcoming and supportive environment designed to enhance the student experience and ensure smooth day to day operations across all departments.

The Role

We are seeking a professional and organised Receptionist to join our Student Services team. You will act as the first point of contact for students, staff, and visitors, ensuring a welcoming and efficient front of house service. This role is key to maintaining smooth campus operations, supporting administrative processes, and delivering a high standard of customer service in a fast paced educational environment.

Key Responsibilities

  • Deliver a professional and friendly front of house service to students, staff, and visitors
  • Provide a warm welcome and ensure all enquiries are handled efficiently and courteously
  • Manage incoming phone calls, emails, and face to face enquiries
  • Maintain a clean, organised, and professional reception area
  • Direct students and visitors to appropriate departments and services
  • Carry out administrative duties including filing, data entry, printing, and record keeping
  • Assist with scheduling appointments, meetings, and room bookings
  • Support academic and student services teams during busy operational periods
  • Monitor reception inbox and telephone lines, ensuring timely responses
  • Maintain visitor logs and ensure compliance with sign in and safeguarding procedures
  • Provide support during key periods such as enrolment, induction, exams, and events
  • Handle confidential and sensitive information with professionalism and discretion

About You

Essential Qualifications

  • Strong customer service and communication skills
  • Excellent telephone manner and professional email communication
  • Proven administrative experience in a fast paced environment
  • Ability to multitask and manage competing priorities effectively
  • Strong IT skills including Microsoft Office (Word, Excel, Outlook)
  • High level of attention to detail and accuracy
  • Ability to handle confidential information with discretion
  • Ability to work both independently and as part of a team
  • Flexible and adaptable approach to work

Desirable Qualifications

  • Previous experience in a receptionist or front of house role
  • Experience working within an education or student facing environment
  • Relevant qualifications such as GCSEs or equivalent

Benefits

  • 28 days annual leave plus bank holidays
  • Company pension scheme
  • Private medical insurance
  • Supportive and inclusive working environment
  • Professional development opportunities
  • Employee discount schemes
  • Free onsite parking
  • Onsite canteen facilities
  • Excellent transport links

How to Apply

If you are a customer focused professional with strong organisational skills and a passion for delivering excellent service, we would love to hear from you. Apply now and join UK Management College in supporting an outstanding student experience.

Receptionist in Manchester employer: UK Management College

UK Management College is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for professionals seeking to make a meaningful impact in the education sector. With generous benefits such as 28 days of annual leave, private medical insurance, and opportunities for professional development, employees are encouraged to grow and thrive in their roles. Located at the College House Campus in Openshaw, the college offers excellent transport links and a welcoming environment that enhances both employee satisfaction and student experience.
UK Management College

Contact Detail:

UK Management College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist in Manchester

✨Tip Number 1

First things first, make sure you know the ins and outs of the college. Research UK Management College, its values, and what makes it tick. This way, when you walk in for that interview, you can show off your knowledge and enthusiasm for being part of their team!

✨Tip Number 2

Practice makes perfect! Get a friend to throw some common interview questions your way. Focus on showcasing your customer service skills and how you handle busy environments. Remember, they want to see how you shine under pressure!

✨Tip Number 3

Dress the part! As a receptionist, you'll be the face of the college, so make sure you look professional and approachable. A smart outfit can boost your confidence and leave a great first impression.

✨Tip Number 4

Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. And hey, if you haven’t already, apply through our website for a smoother process!

We think you need these skills to ace Receptionist in Manchester

Customer Service Skills
Communication Skills
Telephone Manner
Professional Email Communication
Administrative Experience
Multitasking
IT Skills
Microsoft Office (Word, Excel, Outlook)
Attention to Detail
Discretion
Teamwork
Flexibility
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, as a Receptionist, you'll be the first point of contact for students and visitors, so show us how approachable you can be!

Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at UK Management College. Highlight your customer service skills and any relevant experience in fast-paced environments. We love seeing how your background aligns with our values and the responsibilities outlined in the job description.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about UK Management College and what we stand for!

How to prepare for a job interview at UK Management College

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at UK Management College. Familiarise yourself with their focus on customer service and administrative tasks, as well as the importance of being the first point of contact for students and visitors.

✨Showcase Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've handled enquiries or resolved issues in previous roles, highlighting your friendly and professional approach.

✨Demonstrate Your Organisational Skills

Be ready to discuss how you manage multiple tasks effectively. Think of specific instances where you’ve successfully juggled competing priorities, especially in a fast-paced environment. This will show that you can handle the demands of the role.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the support provided during busy periods, or how they ensure a welcoming environment. This shows your genuine interest in the role and the college.

Receptionist in Manchester
UK Management College
Location: Manchester

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