At a Glance
- Tasks: Lead and enhance academic quality assurance frameworks to improve student learning experiences.
- Company: Dynamic college focused on educational excellence and student satisfaction.
- Benefits: Competitive salary, professional development opportunities, and a collaborative work environment.
- Other info: Join a supportive team dedicated to maintaining high academic standards.
- Why this job: Make a real difference in students' academic journeys and drive continuous improvement.
- Qualifications: Experience in quality assurance and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Quality Manager Job Purpose The Quality Manager is responsible for the operational leadership, implementation, and enhancement of the College's academic quality assurance frameworks.
Reporting to the Director of Academic Quality within the Academic Quality Funnel, the postholder safeguards academic standards and drives continuous educational improvement across all programmes and campus locations.
The postholder leads and coordinates academic quality monitoring, curriculum moderation sampling, student voice systems, and institutional survey cycles.
They work collaboratively with Course Directors, Module Leaders, and academic teams to evaluate performance, enhance the student learning journey, and ensure adherence to awarding body regulations and sector quality standards (including Office for Students Conditions B1-B5 and QAA frameworks).
Key Responsibilities Lead the implementation, annual review, and continuous enhancement of academic quality assurance frameworks and schedules.
Oversee the annual quality cycle across all campuses, including Course Performance Plans (CPPs) and Course Self-Evaluation Forms (CSEFs).
Coordinate institutional preparation and evidence collation for partner university Self-Assessment Reports (SARs) (CCCU, Uo W, AUB, HSU) and external academic quality reviews.
Maintain alignment with external benchmarks, including the QAA Quality Code and Of S Conditions of Registration B1-B5.
Oversee institutional student feedback mechanisms, directing the deployment of Induction, Mid‑Semester, End‑of‑Semester, and NSS survey campaigns across all campuses.
Enforce institutional engagement standards, targeting a minimum 75% response rate and 95% student satisfaction benchmark.
Oversee the institutional "You Said, We Did" action tracker, ensuring findings from Student‑Staff Liaison Committees (SSLCs) and surveys lead to documented enhancements.
Partner with the Data Quality and Compliance Officer to automate survey analytics, reporting dashboards, and student support referral triggers.
Design and execute arm’s‑length, risk‑based sampling of student assessment marking, internal moderation, and standardization logs across all modules.
Sample a minimum 10% quota of marked scripts and PFF assessment outcomes to verify markers provide consistent, evidence‑based commentary and rigorous SPa G evaluation.
Collate, analyze, and track recommendations from External Examiner reports, ensuring action items are embedded into teaching delivery.
Maintain arm’s‑length quality oversight of the academic PFF Department, verifying assessment rubrics and rationale consistency.
Provide operational leadership to the Retention Working Group, monitoring longitudinal student retention, continuation, and progression data.
Monitor attainment differentials across demographic cohorts (e. g., IMD quintiles, POLAR4, mature learners, disabled students) in collaboration with the Data QA team.
Review and challenge Course Performance Plans (CPPs) where completion or retention indicators fall below target thresholds.
Oversee the Central Policy Register lifecycle, coordinating annual review schedules, formatting standardized coversheets, and managing approvals through the Academic Board and Quality
Quality Manager employer: UK Management College Ltd
At UK Management College's Derby campus, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. As a Cleaner and Reception Support, you'll enjoy flexible working hours, opportunities for professional development, and a comprehensive benefits package including a pension and free onsite parking, making it an excellent place to grow your career while contributing to a clean and welcoming atmosphere for our students and staff.
