Senior Store Assistant in Durham 25 hours per week We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members. At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! T his is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in. Get stuck in : Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience. Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience. Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right. Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices. Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
Senior Store Assistant - Keyholder employer: UK - J JB CPA
At Toolstation, we pride ourselves on being an excellent employer that values the growth and development of our team members. Our supportive work culture fosters a close-knit family atmosphere where everyone pitches in, ensuring you never feel alone in your journey. With award-winning apprenticeship programmes and opportunities for career advancement, you can build a successful future with one of the UK’s fastest-growing retailers while earning and learning in a dynamic environment.
