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- Tasks: Manage client accounts, build relationships, and ensure contract success.
- Company: Dynamic company in Leeds with a focus on teamwork and innovation.
- Benefits: 20 days holiday, modern office, gym access, and training opportunities.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Join a team that values kindness, collaboration, and making a real impact.
- Qualifications: Experience in account management, strong communication skills, and IT literacy.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Account Manager based in Leeds to join our team!
As an account manager you will be accountable for the performance of allocated client account/s in line with business expectations. You will foster and nurture positive relationships to ensure retention and growth of client accounts, while also ensuring the profitable and efficient operation of assigned contracts. As part of this role frequent travel between sites will be required.
Duties & Responsibilities:
- Maximise the profitability of assigned contracts and deliver required results.
- Develop and maintain strong relationships with clients and internal stakeholders, which enables the delivery of client KPIs in line with business efficiencies.
- Accountable for the delivery of service to budget, contract requirements, and to the satisfaction of the client by directing team members through a clearly defined strategy and accountability process.
- Complete on-site client visits on a regular basis, building relationships and being aware of any potential or existing client dissatisfaction or circumstances that could result in a loss of business, ensuring that all issues are resolved.
- Ensure awareness of all competitive activities within accounts and prevent attrition.
- Resolve any personnel or performance issues before they are escalated.
- Lead and maintain account development plans, supporting change management processes and ensuring risks are mitigated.
- Work flexibly as contracts demand (may include overnight or weekend working & extensive travelling).
- Prepare and complete information for reports within agreed time scales.
- Act always in the best interest of the business.
Qualifications and Skills:
- Demonstrable experience in a similar/equivalent role.
- Strong commercial acumen.
- Excellent communication and reporting skills.
- IT literate, with experience of using Microsoft and CRMs.
- Self-motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirement.
The successful candidate will receive:
- 20 days holiday plus bank holidays.
- New modern office with on-site gymnasium.
- Access to training and development programs.
- Regular company events.
Commitment to SBFM Values:
- Be a Good Person: We give people opportunities and embrace their inherent goodness. We are open-minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team: Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently: We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact: We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
Account Manager in London employer: UK - J JB CPA
Contact Detail:
UK - J JB CPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills in real-time! If you get the chance for an interview, prepare to discuss specific examples of how you've maximised profitability and built strong client relationships. We want to see your experience in action!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows you're genuinely interested and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing client accounts and any relevant achievements that align with our expectations. We want to see how you can make an impact!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to convey ideas clearly. Whether it's through your writing style or the way you present your experiences, let us see your engaging approach!
Be Authentic: We value integrity and kindness, so don’t be afraid to show your personality in your application. Share your motivations and what drives you to work in account management. We’re looking for genuine people who fit our team culture!
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at UK - J JB CPA
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can foster and nurture those relationships effectively.
✨Showcase Your Commercial Acumen
Be prepared to discuss specific examples where you've maximised profitability in previous roles. Highlight your ability to deliver results while maintaining client satisfaction, as this aligns perfectly with the job's expectations.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since excellent communication is crucial for an Account Manager, consider role-playing common interview questions with a friend to refine your responses.
✨Emphasise Flexibility and Teamwork
Given the need for flexibility in this role, be ready to share experiences where you've adapted to changing circumstances or worked collaboratively with a team. This will show that you embody the company's values of teamwork and adaptability.