At a Glance
- Tasks: Coordinate venues and teams for a world-class sporting event experience.
- Company: Join the local organising committee for UEFA EURO 2028.
- Benefits: Competitive salary, 25 days holiday, pension, and private medical insurance.
- Other info: Inclusive culture with opportunities for diverse backgrounds.
- Why this job: Be part of a landmark international event and make a real impact.
- Qualifications: Experience in managing operations at major venues or events.
The predicted salary is between 60000 - 80000 € per year.
Location: Wembley Stadium, London (with travel across the UK & Ireland)
Contract: Fixed-term | October 2026– Summer 2028
About UK & Ireland 2028 Limited
UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf of the five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world‑class standards.
About UEFA EURO 2028
UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across multiple cities in the UK & Ireland, requiring large‑scale coordination across transport, infrastructure, stadiums and public services. UEFA owns the tournament and sets requirements; UK & Ireland 2028 Limited is responsible for delivering it locally.
The Role
This role coordinates venues, Host Cities and mobility teams to deliver best‑in‑class Zone Ex operations at all 9 venues, building on existing operations and elevating them to provide a safe, welcoming, inclusive and entertaining experience on arrival.
What you’ll be doing:
- Develop a clear set of roles and responsibilities with partner organisations.
- Build and maintain effective stakeholder relationships.
- Develop best‑in‑class concepts for Zone Ex at 9 venues, in collaboration with Host Cities, venues, transport operators, Safety & Security teams and relevant policing authorities.
- Work with stakeholders to deliver the concepts.
- Ensure delivery against timelines, budgets and operational requirements.
- Demonstrate inclusive behaviours that support a respectful, safe and collaborative work environment.
- Represent the values of UK&I 2028 in all interactions.
- Comply with relevant processes, including safeguarding and safety.
- Manage and support team performance.
- Provide direction and decision‑making in a fast‑paced environment.
- Create an inclusive and high‑performing team culture.
Essential experience and skills:
- Knowledge and experience of developing and managing Zone Ex operations at major venues and/or events.
Technical Skills:
- Understanding of Green Guide and application to Zone Ex.
- Understanding of crowd dynamics.
- Understanding of public transport operations and traffic management.
- Working in complex multi‑agency stakeholder environments.
- Budget management and prioritisation.
- Project and portfolio management.
How you’ll succeed:
- Adaptable – leads in complex environments.
- Catalyst – enables and motivates others.
- Critical Thinker – makes sound decisions.
- Inclusion – creates inclusive team environments.
- Performance Focus – drives results and standards.
- Positive Impact – shows resilience and solutions focus.
- Pride – sets and upholds standards.
- Relationship Manager – builds trusted partnerships.
Why apply?
We offer a competitive salary and benefits (including 25 days holiday, pension and private medical insurance), alongside the opportunity to be part of a landmark international sporting event.
Location & Working Pattern:
Based at Wembley Stadium, with travel across the UK & Ireland as required.
- 2026: 3 days/week onsite
- 2027: 3–4 days/week onsite
- 2028: Full‑time onsite during tournament delivery
Everyone is welcome. We’re hiring for excellence through inclusion. We’re building a skilled, values‑led workforce that reflects the diversity of the UK and Ireland. We encourage applications from all backgrounds and don’t expect a traditional career path. We’re happy to make reasonable adjustments—please contact.
All roles are subject to appropriate DBS checks.
Senior External Operations Manager in London employer: UK & Ireland 2028
UK & Ireland 2028 Limited is an exceptional employer, offering a unique opportunity to be part of the prestigious UEFA EURO 2028 tournament. With a commitment to inclusivity and collaboration, employees benefit from a supportive work culture, competitive salary, and comprehensive benefits including 25 days holiday and private medical insurance. Located at the iconic Wembley Stadium, this role provides not only professional growth through engagement with diverse stakeholders but also the chance to contribute to a landmark international sporting event that celebrates community and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior External Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since UK & Ireland 2028 Limited is all about delivering a world-class event. Think about how your experience aligns with their mission and be ready to share specific examples.
✨Tip Number 3
Showcase your adaptability! In a fast-paced environment like this, it’s crucial to demonstrate how you can handle change and lead teams effectively. Share stories that highlight your ability to thrive under pressure and manage multiple stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Senior External Operations Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing Zone Ex operations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Stakeholder Skills:Since building relationships is key for this role, give us examples of how you've successfully collaborated with various stakeholders in the past. We love seeing how you can bring people together to achieve common goals!
Demonstrate Your Adaptability:This position requires someone who can thrive in complex environments. Share instances where you've had to adapt quickly to changing circumstances or challenges. We want to know how you handle pressure and keep things moving smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re keen on being part of our team!
How to prepare for a job interview at UK & Ireland 2028
✨Know Your Zone Ex Operations
Make sure you brush up on your knowledge of Zone Ex operations, especially in relation to major events. Be ready to discuss your past experiences and how they relate to the role, as this will show your understanding of what’s required.
✨Build Stakeholder Relationships
Prepare examples of how you've successfully built and maintained relationships with various stakeholders. This role requires collaboration with multiple parties, so demonstrating your ability to manage these relationships will be key.
✨Showcase Your Adaptability
This position demands someone who can thrive in complex environments. Think of specific instances where you've had to adapt quickly to changing circumstances and how you managed those situations effectively.
✨Emphasise Inclusivity and Team Culture
Be ready to discuss how you foster an inclusive team environment. Share examples of how you've created a positive team culture in the past, as this aligns with the values of UK & Ireland 2028 Limited.
