At a Glance
- Tasks: Coordinate venues and teams for a world-class sporting event experience.
- Company: Join the local organising committee for UEFA EURO 2028.
- Benefits: Competitive salary, 25 days holiday, pension, and private medical insurance.
- Other info: Inclusive culture with opportunities for all backgrounds.
- Why this job: Be part of a landmark international event and make a real impact.
- Qualifications: Experience in managing operations at major venues or events.
The predicted salary is between 60000 - 80000 € per year.
Contract: Fixed-term | October 2026 – Summer 2028
About UK & Ireland 2028 Limited
UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf of the five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world‑class standards.
About UEFA EURO 2028
UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across multiple cities in the UK & Ireland, requiring large‑scale coordination across transport, infrastructure, stadiums and public services. UEFA owns the tournament and sets requirements; UK & Ireland 2028 Limited is responsible for delivering it locally.
The Role
This role coordinates venues, host cities and mobility teams to deliver best‑in‑class Zone Ex operations at all nine venues, building on existing operations and elevating them to provide a safe, welcoming, inclusive and entertaining experience on arrival.
What you’ll be doing:
- Develop a clear set of roles and responsibilities with partner organisations.
- Build and maintain effective stakeholder relationships.
- Develop best‑in‑class concepts for Zone Ex at nine venues, in collaboration with host cities, venues, transport operators, safety & security teams and relevant policing authorities.
- Plans to integrate:
- Pedestrian routing.
- Signage and wayfinding.
- Elevated experience activities, such as music, branding, food and beverage and activations.
- Community protection, including cleaning and wet spot prevention.
- Outer security perimeter plans.
- Last KM transport operations.
- Local area traffic management plans.
- Communications plans and digital integration.
- C3 structures.
- Work with stakeholders to deliver the concepts.
- Ensure delivery against timelines, budgets and operational requirements.
- Demonstrate inclusive behaviours that support a respectful, safe and collaborative work environment.
- Represent the values of UK&I 2028 in all interactions.
- Comply with relevant processes, including safeguarding and safety.
- Manage and support team performance.
- Provide direction and decision‑making in a fast‑paced environment.
- Create an inclusive and high‑performing team culture.
What we’re looking for:
Essential experience and skills:
- Knowledge and experience of developing and managing Zone Ex operations at major venues and/or events.
Technical Skills:
- Understanding of Green Guide and application to Zone Ex.
- Understanding of crowd dynamics.
- Understanding of public transport operations and traffic management.
- Working in complex multi‑agency stakeholder environments.
- Budget management and prioritisation.
- Project and portfolio management.
How you’ll succeed:
- Adaptable – leads in complex environments.
- Catalyst – enables and motivates others.
- Critical Thinker – makes sound decisions.
- Inclusion – creates inclusive team environments.
- Performance Focus – drives results and standards.
- Positive Impact – shows resilience and solutions focus.
- Pride – sets and upholds standards.
- Relationship Manager – builds trusted partnerships.
Why apply?
We offer a competitive salary and benefits (including 25 days holiday, pension and private medical insurance), alongside the opportunity to be part of a landmark international sporting event.
Location & Working Pattern:
Based at Wembley Stadium, with travel across the UK & Ireland as required.
- 2026: 3 days/week onsite.
- 2027: 3–4 days/week onsite.
Everyone is welcome
We’re hiring for excellence through inclusion. We’re building a skilled, values‑led workforce that reflects the diversity of the UK and Ireland. We encourage applications from all backgrounds and don’t expect a traditional career path. We’re happy to make reasonable adjustments—please contact us. All roles are subject to appropriate DBS checks.
Senior External Operations Manager in London employer: UK & Ireland 2028 Limited
UK & Ireland 2028 Limited is an exceptional employer, offering a unique opportunity to be part of the prestigious UEFA EURO 2028 tournament. With a commitment to inclusivity and collaboration, employees benefit from a supportive work culture, competitive salary, and comprehensive benefits including 25 days holiday and private medical insurance. Working at Wembley Stadium not only provides a dynamic environment but also fosters professional growth through engagement with diverse stakeholders across the UK and Ireland.
Contact Detail:
UK & Ireland 2028 Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior External Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks who work at UK & Ireland 2028 Limited. You never know who might help you land that dream role!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing Zone Ex operations. Share specific examples of how you've tackled challenges in past roles—this will set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the hiring team at UK & Ireland 2028 Limited through our website. Express your interest and let them know why you’d be a great fit for the Senior External Operations Manager role.
✨Tip Number 4
Prepare for interviews by researching the organisation and its values. Understand the key aspects of delivering a world-class event like UEFA EURO 2028. This will not only help you answer questions but also show your genuine interest in being part of the team!
We think you need these skills to ace Senior External Operations Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Zone Ex operations. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Stakeholder Skills:Since this role involves building relationships with various partners, give us examples of how you've successfully managed stakeholder relationships in the past. We love seeing those collaboration stories!
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity and brevity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at UK & Ireland 2028 Limited
✨Know Your Zone Ex Operations
Make sure you brush up on your knowledge of Zone Ex operations, especially in relation to major events. Be ready to discuss your past experiences and how they relate to the role, showcasing your understanding of crowd dynamics and public transport operations.
✨Build Stakeholder Relationships
Prepare examples of how you've successfully built and maintained relationships with various stakeholders in previous roles. This is crucial for the Senior External Operations Manager position, so think about specific instances where your relationship management skills made a positive impact.
✨Showcase Your Adaptability
This role requires someone who can thrive in complex environments. Be prepared to share stories that demonstrate your adaptability and how you've led teams through challenging situations, ensuring everyone stays motivated and focused on results.
✨Emphasise Inclusivity and Team Culture
Since creating an inclusive team environment is key, think about how you've fostered collaboration and respect in your previous roles. Share your strategies for building a high-performing team culture and how you plan to implement these in the new role.
