Content Designer - Intranet and Channels in Sheffield

Salary: £46,062 (National) or £50,182 (Croydon) plus skills allowance of up to £5,000 pending assessment.

Location: Croydon or Sheffield on a hybrid basis

Advert Close: 11:55 pm Monday 9th February 2026

Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years.

You’ll work in a fast-paced Digital Channels team to create and manage clear, accurate and user-led content for the Home Office intranet and other internal channels. We design and publish content to help staff find policy and guidance they need to do their jobs, helping the Home Office to keep the UK safe and secure. We also train and support channel owners to ensure their content meets writing and accessibility standards.

You will work flexibly on business-as-usual tasks and projects.

You’ll know how to:

• Make complex language and processes simple to understand.
• Make the case for designing content based on user needs.

You’ll work closely, and build relationships, with our internal communications teams, content designers working on GOV.UK and online services, Home Office Digital technical teams, operational staff and policy officials.

Essential skills:

• Content design: writing and editing content in line with defined processes and standards, and making complex language simple to understand for a non-specialist audience.
• Evidence-based design: using analytics, feedback and research to understand user needs and to inform content decisions.
• Stakeholder management: independently engages with a range of stakeholders, advocating for UCD principles.
• Accessibility and inclusion: assessing the accessibility of online content and advising teams how to fix issues so it is inclusive and accessible to all.
• Collaboration: participating and facilitating group work, seeking feedback on your work and giving others constructive feedback.
• Communicate, persuade and advocate: clearly articulating to stakeholders the benefits of taking a user-centred approach, based on evidence.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework).

Benefits include:

• A civil service pension with employer contribution rates of at least 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
• 25 days annual leave on appointment, rising with service.
• Eight days public holidays, plus one additional privilege day.
• 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
• Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
• Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
• Support for guardians and kinship carers.
• Corporate membership of ‘Employers for Carers’ providing additional information and advice for carers, plus a ‘Carer’s Passport’ to discuss workplace needs and underpin supportive conversations.
• Time off to deal with emergencies and certain other unplanned special circumstances.

Please click on apply now where you will be redirected to the full job advert and our application portal.