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- Tasks: Lead multiple teams to deliver tech products and services efficiently.
- Company: Join the UK Home Office, a key player in government administration.
- Benefits: Enjoy flexible working, generous leave, and exceptional pension contributions.
- Other info: SC clearance needed; must have lived in the UK for at least three years.
- Why this job: Make a real impact on national security while developing your skills.
- Qualifications: Experience in managing complex tech projects and leading diverse teams required.
The predicted salary is between 43200 - 72000 £ per year.
The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counterterrorism, policing, fire, crime, drugs policy, immigration and passports.
Migration and Borders Digital (MBD) is part of the Home Office Digital (HOD) Directorate in the Home Office. MBD is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office\’s capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government’s most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.
The Immigration Enforcement Technology Delivery Centre is recruiting for a Senior Technology Delivery Manager to join the team to lead on project and product delivery.
Where business needs allow some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.
Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.
What you will do
- Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
- Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
- Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
- Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
- Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
- Act as a routine contact point for various stakeholders such as suppliers and operational colleagues in customer-facing environments. Monitor supplier performance, ensuring close collaboration with business stakeholders to help to resolve problems with suppliers and deliver frontline services aligning with business and user needs
What you will bring
- Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes,
- Facilitating teams in the delivery of technology products and services throughout their lifecycle,
- Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic,
- Identifying, prioritising and managing risks, issues and dependencies,
- Communicating and mediating between technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships,
- Monitoring the performance of suppliers and acting as a point of contact with them
- Demonstrating knowledge of, or holding a qualification in, a recognised delivery methodology (e.g., Scrum, SAFe, Prince2).
- Exceptional pension: Employer contribution of 28.97%.
- Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
- Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
- Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
- Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
- Learn more about our Benefits – Home Office Careers
Additional Information
This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately we cannot offer sponsorship.
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Senior Technology Delivery Manager employer: UK Home Office
Contact Detail:
UK Home Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technology Delivery Manager
✨Tip Number 1
Familiarise yourself with Oracle Fusion Cloud ERP, as this role heavily involves its various modules. Understanding how these systems work will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of the UK Home Office, especially those in technology delivery roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing complex projects and leading teams. Use specific examples that highlight your ability to remove blockers and engage effectively with stakeholders, as these are key responsibilities of the role.
✨Tip Number 4
Stay updated on the latest trends in technology delivery and governance processes. Being knowledgeable about current best practices will show your proactive approach and readiness to contribute to the Home Office's mission.
We think you need these skills to ace Senior Technology Delivery Manager
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Senior Technology Delivery Manager position. Tailor your application to highlight how your experience aligns with the specific duties mentioned in the job description.
Use the STAR Method: When crafting your Personal Statement, utilise the STAR method (Situation, Task, Action, Result) to clearly demonstrate your relevant experiences. This structured approach will help you effectively showcase your skills and achievements.
Highlight Stakeholder Engagement: Given the emphasis on stakeholder management in the role, ensure you provide examples of how you've successfully engaged with various stakeholders in previous positions. This will show your ability to build relationships and manage expectations.
Be Comprehensive and Concise: Make full use of the word count in your CV and Personal Statement, but ensure that your writing is clear and concise. Avoid jargon and focus on delivering a compelling narrative that showcases your qualifications for the role.
How to prepare for a job interview at UK Home Office
✨Understand the STAR Method
Make sure to structure your responses using the STAR method (Situation, Task, Action, Result). This will help you clearly articulate your experiences and demonstrate how you've successfully managed technology delivery in the past.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to engage with both technical and non-technical stakeholders. Discuss how you've developed stakeholder engagement strategies and resolved issues to improve relationships.
✨Demonstrate Team Leadership
Be ready to discuss how you've built motivated, collaborative teams. Share specific instances where you've empowered team members and facilitated their success, as this is crucial for the Senior Technology Delivery Manager role.
✨Familiarise Yourself with Oracle Fusion
Since the role involves working with Oracle Fusion Cloud ERP, brush up on your knowledge of its modules like General Ledger and Procurement. Being able to speak confidently about these systems will show your preparedness for the position.