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- Tasks: Lead the release team and manage IT service changes for the Home Office.
- Company: Join the UK Home Office, a key player in government administration.
- Benefits: Enjoy flexible working, generous leave, and a civil service pension with great contributions.
- Why this job: Be part of a dynamic team making impactful decisions in technology services.
- Qualifications: Experience in ITIL processes and strong leadership skills are essential.
- Other info: Hybrid work model with 60% office attendance; salary up to ÂŁ71,600.
The predicted salary is between 48000 - 72000 ÂŁ per year.
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Lead Technical Recruiter (Cyber Security, Data & IT Operations) @ UK Home Office | HR, Recruiting, Hiring
Location: Hybrid with 60% office attendance – Sheffield Vulcan House
Salary: ÂŁ60,300 plus allowance of up to ÂŁ11,300
Close Date: 24th July 2025
Job summary
This role involves leading the management of IT-related service changes within the Home Office. It requires navigating a complex environment of technologies, third-party suppliers, and both internal and cross-government teams to deliver a critical service within Digital Data and Technology (DDaT).
Making informed and sometimes difficult decisions will be essential, based on gathered insights and effective risk assessment. By applying established processes, methods, tools, and applications, you’ll help ensure the highest levels of availability and performance across technology services.
As the strategic lead for the Operational Release Management team, you’ll define priorities and areas of focus. Ensuring that processes are clearly documented and aligned with best practices will be a key part of your responsibilities. You’ll also develop templates and frameworks to support process variations across services and portfolios.
We’re looking for a Lead Release Manager to oversee the safe and efficient delivery of changes to live services that support Critical National Infrastructure.
Key Responsibilities:
- Lead the release team and act as the final escalation point.
- Approve and prioritise major release requests, ensuring alignment with architecture and budget.
- Represent the function at senior governance boards and provide regular reporting.
- Ensure timely, well-documented delivery from internal teams and suppliers.
- Develop and improve release policies and processes, identifying opportunities for automation and service improvement.
Some out-of-hours work may be required to support key releases.
Person specification
As a Lead Release Manager, you will have experience of:
- Experience of developing, implementing and adhering to ITIL v3 / v4 management processes and procedures
- A demonstrable passion for change management.
- Excellent communication, interpersonal skills, with a proven ability to communicate effectively and professionally coupled with the ability to prioritise and implement decisions quickly.
- Proven ability to lead and manage large teams.
- Proven ability to build and manage relationships with suppliers and senior stakeholders and committed to customer satisfaction.
- Excellent analytical and problem-solving skills.
- A civil service pension with an average employer contribution of 28.97%
- 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
- Flexible working options to enable you to achieve the work life balance that right for you including part-time, flexi time and job sharing.
- Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid. Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
- Training and development opportunities tailored to your role.
- A culture encouraging inclusion and diversity.
- Season ticket loans and rental deposit loans.
- Cycle to work and payroll giving.
- Employee discounts – including a huge number of retailers, Microsoft Home Use programme and gym membership.
- Study leave and support for studying for a qualification or other accredited development relevant to your role.
Please click on apply now to be redirected to our application portal and to see the full job advert.
Seniority level
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Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Government Administration
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Lead Release Manager employer: UK Home Office
Contact Detail:
UK Home Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Release Manager
✨Tip Number 1
Familiarise yourself with ITIL v3/v4 management processes, as this role heavily relies on these frameworks. Consider obtaining a certification if you haven't already, as it demonstrates your commitment and understanding of best practices in release management.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in government or large-scale IT projects. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing relationships with suppliers and stakeholders. Be ready to share specific examples that highlight your problem-solving skills and ability to make informed decisions under pressure.
✨Tip Number 4
Stay updated on the latest trends in change management and release processes. Being knowledgeable about current technologies and methodologies will not only help you in interviews but also show your passion for the field.
We think you need these skills to ace Lead Release Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Lead Release Manager position. Familiarise yourself with ITIL processes and change management principles, as these are crucial for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in release management, team leadership, and stakeholder engagement. Use specific examples that demonstrate your ability to manage complex IT service changes effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for change management and your analytical skills. Mention how your previous experiences align with the key responsibilities outlined in the job description, particularly your ability to lead teams and improve processes.
Highlight Soft Skills: In your application, emphasise your communication and interpersonal skills. The role requires effective collaboration with various teams and stakeholders, so showcasing your ability to build relationships will strengthen your application.
How to prepare for a job interview at UK Home Office
✨Understand ITIL Processes
Make sure you have a solid grasp of ITIL v3/v4 management processes. Be prepared to discuss how you've implemented these in past roles and how they can be applied to the Lead Release Manager position.
✨Showcase Leadership Skills
Highlight your experience in leading large teams and managing relationships with suppliers and stakeholders. Prepare examples that demonstrate your ability to make quick decisions and prioritise effectively.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and professionally, especially when discussing complex technical concepts or change management strategies.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and analytical skills. Think of specific situations where you've successfully navigated challenges in release management and be ready to share those experiences.
