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- Tasks: Lead the release team and manage IT service changes for the Home Office.
- Company: Join the UK Home Office, a key player in government administration.
- Benefits: Enjoy flexible working, generous leave, and employee discounts.
- Why this job: Make a real impact on national infrastructure while developing your career in a diverse environment.
- Qualifications: Experience in ITIL processes and strong leadership skills are essential.
- Other info: Hybrid work model with 60% office attendance; salary up to ÂŁ75,600.
The predicted salary is between 51000 - 72000 ÂŁ per year.
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Direct message the job poster from UK Home Office
Lead Technical Recruiter (Cyber Security, Data & IT Operations) @ UK Home Office | HR, Recruiting, Hiring
Location: Hybrid with 60% office attendance with sites at Hendon or Croydon
Salary: ÂŁ64,300 plus allowance of up to ÂŁ11,300
Close Date: 24th July 2025
Job summary
This role involves leading the management of IT-related service changes within the Home Office. It requires navigating a complex environment of technologies, third-party suppliers, and both internal and cross-government teams to deliver a critical service within Digital Data and Technology (DDaT).
Making informed and sometimes difficult decisions will be essential, based on gathered insights and effective risk assessment. By applying established processes, methods, tools, and applications, you’ll help ensure the highest levels of availability and performance across technology services.
As the strategic lead for the Operational Release Management team, you’ll define priorities and areas of focus. Ensuring that processes are clearly documented and aligned with best practices will be a key part of your responsibilities. You’ll also develop templates and frameworks to support process variations across services and portfolios.
We’re looking for a Lead Release Manager to oversee the safe and efficient delivery of changes to live services that support Critical National Infrastructure.
Key Responsibilities:
- Lead the release team and act as the final escalation point.
- Approve and prioritise major release requests, ensuring alignment with architecture and budget.
- Represent the function at senior governance boards and provide regular reporting.
- Ensure timely, well-documented delivery from internal teams and suppliers.
- Develop and improve release policies and processes, identifying opportunities for automation and service improvement.
Some out-of-hours work may be required to support key releases.
Person specification
As a Lead Release Manager, you will have experience of:
- Experience of developing, implementing and adhering to ITIL v3 / v4 management processes and procedures
- A demonstrable passion for change management.
- Excellent communication, interpersonal skills, with a proven ability to communicate effectively and professionally coupled with the ability to prioritise and implement decisions quickly.
- Proven ability to lead and manage large teams.
- Proven ability to build and manage relationships with suppliers and senior stakeholders and committed to customer satisfaction.
- Excellent analytical and problem-solving skills.
- A civil service pension with an average employer contribution of 28.97%
- 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
- Flexible working options to enable you to achieve the work life balance that right for you including part-time, flexi time and job sharing.
- Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid. Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
- Training and development opportunities tailored to your role.
- A culture encouraging inclusion and diversity.
- Season ticket loans and rental deposit loans.
- Cycle to work and payroll giving.
- Employee discounts – including a huge number of retailers, Microsoft Home Use programme and gym membership.
- Study leave and support for studying for a qualification or other accredited development relevant to your role.
Please click on apply now to be redirected to our application portal and to see the full job advert.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Government Administration
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Lead Release Manager employer: UK Home Office
Contact Detail:
UK Home Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Release Manager
✨Tip Number 1
Familiarise yourself with ITIL v3 and v4 management processes, as these are crucial for the Lead Release Manager role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to best practices in release management.
✨Tip Number 2
Network with professionals in the field of release management and change management. Engaging with others who have experience in similar roles can provide valuable insights and may even lead to referrals that could boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing relationships with suppliers and stakeholders. Be ready to share specific examples of how you've successfully navigated complex environments and made informed decisions under pressure.
✨Tip Number 4
Stay updated on the latest trends and technologies in IT service management. Being knowledgeable about current tools and methodologies will show your enthusiasm for the role and your ability to drive improvements in release processes.
We think you need these skills to ace Lead Release Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ITIL management processes, change management, and team leadership. Use specific examples that demonstrate your ability to manage large teams and complex projects.
Craft a Compelling Cover Letter: In your cover letter, express your passion for change management and your understanding of the role's responsibilities. Mention how your skills align with the requirements outlined in the job description, particularly your analytical and problem-solving abilities.
Highlight Relevant Skills: Clearly list your skills related to release management, stakeholder engagement, and communication. Use bullet points for easy readability and ensure you include any experience with automation and service improvement.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Lead Release Manager role.
How to prepare for a job interview at UK Home Office
✨Understand ITIL Processes
Make sure you have a solid grasp of ITIL v3/v4 management processes. Be prepared to discuss how you've implemented these in past roles, as this will demonstrate your capability to lead the release team effectively.
✨Showcase Your Leadership Skills
As a Lead Release Manager, you'll need to lead large teams. Prepare examples of how you've successfully managed teams and resolved conflicts, highlighting your ability to prioritise and implement decisions quickly.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and professionally, especially when discussing complex technical topics or stakeholder relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to make tough choices based on risk assessments and insights, and be ready to explain your thought process.
