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- Tasks: Join a dynamic team to monitor and manage cutting-edge technology infrastructure.
- Company: Be part of the Home Office's innovative Shared Applications Service Level 2 Support team.
- Benefits: Enjoy a competitive salary, generous leave, and a civil service pension.
- Why this job: Make a real impact with innovative solutions in a supportive environment.
- Qualifications: Experience in managing complex technologies and coaching junior members.
- Other info: Flexible working options and excellent career growth opportunities await you.
The predicted salary is between 46062 - 51100 £ per year.
Salary: £46,062 (National) or £50,182 (Croydon) plus up to £11,338 skills allowance, pending assessment.
Location: Croydon, Manchester, Sheffield, Southport, Liverpool or Glasgow (hybrid with 60% office attendance).
Close Date: 11:55pm Sunday 25th January 2026.
You will join DDAT’s cutting-edge Shared Applications Service Level 2 Support (SAS L2) Team, responsible for real-time monitoring of core technology, infrastructure, applications, and services within the Home Office. The team provides a consolidated operational view of the technical estate and ensures 24/7/365 support and recovery. As part of SAS L2, you will help deliver an industry-leading approach to technical estate management, leveraging the latest technologies, techniques, and service management best practices. Your work will focus on innovative solutions for real-time monitoring, automation, and service industrialisation.
You will collaborate closely with colleagues and stakeholders, including the Service Desk, Incident Managers, Project Managers, Service Transition teams, external suppliers, the Information Technology Operations Centre (ITOC), and the Cyber Security Operations Centre (CSOC). Together, you will ensure services are effectively monitored, incidents are resolved through hands-on Level 2 intervention, and service restoration meets agreed service levels.
Tools and Technologies:
- PostgreSQL
- Microsoft SQL Server
- Mongodb
- Apache Cassandra
- Azure ML Studio
- Python
- Github Copilot
- OpenAI
- AWS console
- Zabbix
- Prometheus
- CloudWatch
- Dynatrace
- Kibana
- Grafana
- Confluence
- Jira
- Slack
- Nagios
- Gov Notify
- VPNs
Skills and Experience:
- Providing direction and coaching to more junior members.
- Managing and delivering complex technologies within time, cost and quality targets.
- Agile development and continuous integration principles.
- Maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation.
- Dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution.
- The technical concepts required in your role and an ability to build solutions.
Benefits:
- A civil service pension with employer contribution rates of at least 28.97%.
- In-year reward scheme for one-off or sustained exceptional personal or team achievements.
- The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
- 25 days annual leave on appointment, rising with service.
- Eight days public holidays, plus one additional privilege day.
- 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
- Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
- Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
- Support for guardians and kinship carers.
- Corporate membership of ‘Employers for Carers’ providing additional information and advice for carers, plus a ‘Carer’s Passport’ to discuss workplace needs and underpin supportive conversations.
- Time off to deal with emergencies and certain other unplanned special circumstances.
Please click on apply now to be redirected to the full job advert and our application portal.
Senior Infrastructure Engineer in Glasgow employer: UK Home Office
Contact Detail:
UK Home Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to be able to showcase how your skills align with their needs. Practice common interview questions and have your own ready to show your interest!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talent that fits our vibe, so don’t hesitate to put yourself out there!
We think you need these skills to ace Senior Infrastructure Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Infrastructure Engineer role. Highlight relevant experience with technologies mentioned in the job description, like PostgreSQL and Azure ML Studio. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with Agile and DevOps principles, as these are key for us.
Showcase Problem-Solving Skills: In your application, be sure to highlight your ability to dissect problems and find root causes. We love candidates who can demonstrate their analytical skills and provide examples of how they've resolved complex issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at UK Home Office
✨Know Your Tech Inside Out
Make sure you’re well-versed in the tools and technologies mentioned in the job description, like PostgreSQL, Azure ML Studio, and Zabbix. Brush up on your knowledge of real-time monitoring and automation techniques, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've dissected complex problems and found innovative solutions. Highlight your experience with incident resolution and how you’ve contributed to service restoration in previous roles.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be ready to talk about your experience collaborating with stakeholders. Share examples of how you’ve effectively communicated and worked with others to achieve common goals.
✨Understand Agile and DevOps Principles
Familiarise yourself with Agile development and continuous integration principles, as these are crucial for the role. Be ready to discuss how you’ve applied these methodologies in past projects and how they can benefit the team at DDAT.
