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- Tasks: Create and manage user-friendly content for the Home Office intranet and internal channels.
- Company: Join the Home Office's dynamic Digital Channels team.
- Benefits: Enjoy a competitive salary, flexible working, and generous leave options.
- Why this job: Make a real difference by simplifying complex information for users.
- Qualifications: Strong writing skills and a passion for user-centred design.
- Other info: Great opportunities for career growth and professional development.
The predicted salary is between 46062 - 50182 £ per year.
Salary: £46,062 (National) or £50,182 (Croydon) plus skills allowance of up to £5,000 pending assessment.
Location: Croydon or Sheffield on a hybrid basis
Advert Close: 11:55 pm Monday 9 February 2026
Security Clearance: This role requires Security Check (SC) clearance, normally 5 years’ UK residency in the past 5 years.
Role description: You’ll work in a fast-paced Digital Channels team to create and manage clear, accurate and user-led content for the Home Office intranet and other internal channels. We design and publish content to help staff find policy and guidance they need to do their jobs, helping the Home Office to keep the UK safe and secure. We also train and support channel owners to ensure their content meets writing and accessibility standards. You will work flexibly on business-as-usual tasks and projects. You’ll know how to make complex language and processes simple to understand and make the case for designing content based on user needs.
Responsibilities:
- Work with internal communications teams, content designers on GOV.UK and other colleagues to design and publish user‑centred content.
- Collaborate with Home Office Digital technical teams, operational staff and policy officials.
- Learn about design and research in the Home Office on our Digital and Data blog.
- Contribute to and support accessibility and inclusion in content.
Qualifications and skills:
- Content design: writing and editing content according to defined processes and standards, simplifying complex language for non‑specialist audiences.
- Evidence-based design: using analytics, feedback and research to understand user needs and inform content decisions.
- Stakeholder management: independently engaging with a range of stakeholders and advocating for user‑centred approaches.
- Accessibility and inclusion: assessing accessibility and advising on fixes to be inclusive and accessible to all.
- Collaboration: participating in group work, seeking feedback and giving constructive feedback.
- Communication: clearly articulating benefits of a user‑centred approach to stakeholders.
Benefits:
- Civil Service pension with employer contribution up to 28.97%
- In-year reward scheme for exceptional personal or team achievements
- Flexible working options and potential future career break
- 25 days annual leave on appointment, rising with service
- Eight public holidays plus one additional privilege day
- 26 weeks maternity, adoption or shared parental leave at full pay, followed by statutory pay
- Maternity and adoption support leave of two weeks full pay after qualifying service
- Paid leave for fostering approval processes and supporting carers
- Carers support including Employers for Carers membership and Carer’s Passport
- Time off to deal with emergencies and certain other unplanned circumstances
Please click on apply now where you will be redirected to the full job advert and our application portal.
Content Designer - Intranet and Channels in Croydon employer: UK Home Office
Contact Detail:
UK Home Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer - Intranet and Channels in Croydon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Home Office on LinkedIn. A friendly chat can give us insider info about the role and help you stand out when applying.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your content design work, especially projects that simplify complex information. This will demonstrate your ability to meet user needs and make a strong impression.
✨Tip Number 3
Prepare for the interview by practising common questions related to user-centred design and accessibility. We want you to articulate how you’ve tackled these challenges in the past, so get ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to the Home Office's mission.
We think you need these skills to ace Content Designer - Intranet and Channels in Croydon
Some tips for your application 🫡
Tailor Your Content: Make sure to customise your application to reflect the specific skills and experiences that match the Content Designer role. Highlight your ability to simplify complex language and focus on user needs, as this is key for us at StudySmarter.
Showcase Collaboration Skills: We love a team player! In your application, mention any past experiences where you’ve worked with different stakeholders or teams. This will show us that you can effectively engage with various groups, just like you’ll need to in this role.
Emphasise Accessibility Knowledge: Since accessibility is a big deal for us, make sure to include any relevant experience you have in creating inclusive content. Talk about how you’ve assessed accessibility in your previous work and what steps you took to improve it.
Keep It Clear and Concise: Just like the content we create, your application should be straightforward and easy to read. Avoid jargon and keep your sentences clear. Remember, we want to see your communication skills shine through!
How to prepare for a job interview at UK Home Office
✨Know Your Content Design Basics
Before the interview, brush up on your content design principles. Be ready to discuss how you simplify complex language for non-specialist audiences and provide examples of your past work that demonstrate this skill.
✨Showcase Your Collaboration Skills
Prepare to talk about your experience working with various stakeholders. Highlight specific instances where you engaged with internal communications teams or technical staff to create user-centred content, as collaboration is key in this role.
✨Emphasise Accessibility and Inclusion
Familiarise yourself with accessibility standards and be prepared to discuss how you've assessed and improved content for inclusivity in previous roles. This will show your commitment to creating accessible content for all users.
✨Use Evidence-Based Design
Be ready to explain how you've used analytics, feedback, and research to inform your content decisions. Sharing concrete examples of how data has shaped your approach will demonstrate your ability to create effective, user-led content.
