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- Tasks: Design accessible content for user-centred digital services in a dynamic team.
- Company: Join the UK Home Office, a leader in innovative public service design.
- Benefits: Enjoy generous leave, flexible working options, and an exceptional pension scheme.
- Why this job: Make a real difference by improving services that impact people's lives.
- Qualifications: Experience in content design and a passion for user needs.
- Other info: Collaborative environment with opportunities for learning and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Salary: £46,062 (National) or £50,182 (Croydon) plus skills allowance of up to £5,000 pending assessment.
Location: Manchester, Sheffield, Liverpool or Croydon (hybrid with 60% office attendance)
Advert Close: 11:55 pm Wednesday 28th January 2026
Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years.
We’re looking for a Content Designer who wants to make a lasting impact on how the Home Office delivers user-centred products and services. The Enablers Portfolio supports essential areas of the Home Office by creating, maintaining, and managing key technology solutions. We work closely with colleagues within and outside of Home Office Digital including Human Resources, Finance, Estates, Commercial, Security, Communications, and Science, Technology, Analysis and Research teams. Together, we enable smarter, more connected digital experiences across the Home Office.
You could be part of a team shaping the Home Office customer relationship management systems, supporting strategic initiatives using Microsoft dynamics.
We champion user-centred design and are committed to delivering accessible, inclusive services that meet the needs of everyone who uses them.
You can learn more about design and research in the Home Office on our Digital and Data blog:
- Making ethics part of the way we design products and services
- Using ‘cooperative usability testing’ with our expert users
- Establishing the Home Office User Research Ethics Board
We have a thriving user-centred design (UCD) community. If you want to work with us to ensure that our services are easier and simpler to use, apply now.
Essential skills
You will be assessed against the following skills and experience during the selection process:
- prototyping and concept creation: advising on or creating product, service or policy concepts and prototypes using sketching, design software, physical mock-ups or code
- content design: writing and editing content in line with defined processes and standards, and making complex language simple to understand for a non-specialist audience
- evidence-based design: using analytics, feedback and research to understand user needs and to inform content decisions
- accessibility and inclusion: assessing the accessibility of online content and advising teams how to fix issues so it is inclusive and accessible to all
- collaboration: participating and facilitating group work, seeking feedback on your work and giving others constructive feedback
- communicate, persuade and advocate: clearly articulating to stakeholders the benefits of taking a user-centred approach, based on evidence
The essential skills listed above are reflective of the Government Digital and Data Profession Capability Framework – Government Digital and Data Profession…
- A civil service pension with employer contribution rates of at least 28.97%.
- In-year reward scheme for one-off or sustained exceptional personal or team achievements.
- The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
- 25 days annual leave on appointment, rising with service.
- Eight days public holidays, plus one additional privilege day.
- 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
- Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
- Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
- Support for guardians and kinship carers.
- Corporate membership of ‘Employers for Carers’ providing additional information and advice for carers, plus a ‘Carer’s Passport’ to discuss workplace needs and underpin supportive conversations.
- Time off to deal with emergencies and certain other unplanned special circumstances.
Please click on apply now where you will be redirected to the full job advert and our application portal
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Content Designer employer: UK Home Office
Contact Detail:
UK Home Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with fellow content designers. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in content design. Make sure it’s user-friendly and showcases your ability to simplify complex information—just like you’d do in the role!
✨Tip Number 3
Prepare for interviews by practising common questions related to user-centred design and accessibility. Be ready to discuss how you’ve used analytics and feedback to improve content in past projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Tailor Your Content: Make sure to customise your application to reflect the specific skills and experiences that align with the Content Designer role. Highlight your passion for user-centred design and how you've tackled similar challenges in the past.
Showcase Your Collaboration Skills: Since you'll be working in a multi-disciplinary team, it's crucial to demonstrate your ability to collaborate effectively. Share examples of how you've worked with others to create accessible content or improve services.
Keep It Clear and Concise: Remember, as a content designer, clarity is key! Use simple language and structure your application well. This not only shows your writing skills but also reflects your understanding of making complex information accessible.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to see your enthusiasm for joining our team at the Home Office!
How to prepare for a job interview at UK Home Office
✨Know Your User Needs
Before the interview, dive deep into understanding user needs related to content design. Familiarise yourself with the principles of user-centred design and think about how you can apply them in your role. Be ready to discuss specific examples where you've identified user needs and tailored content accordingly.
✨Showcase Your Collaboration Skills
Since this role involves working in a multidisciplinary team, prepare to share experiences where you've successfully collaborated with others. Highlight instances where you’ve facilitated discussions or provided constructive feedback, as this will demonstrate your ability to work well with stakeholders and team members.
✨Demonstrate Accessibility Awareness
Accessibility is key in content design, so brush up on best practices for creating inclusive content. Be prepared to discuss how you've assessed accessibility in your previous work and any strategies you've implemented to ensure content is accessible to all users.
✨Bring Evidence to the Table
The Home Office values evidence-based design, so come armed with data and examples from your past projects. Discuss how you've used analytics and user feedback to inform your content decisions, and be ready to explain how these insights led to improved user experiences.
