At a Glance
- Tasks: Design user-focused services and create interactive prototypes for public health.
- Company: Join UKHSA's User-Centred Design team in a hybrid working environment.
- Benefits: Collaborative culture, professional growth, and the chance to make a real difference.
- Other info: Be part of a supportive team that values creativity and knowledge sharing.
- Why this job: Shape accessible services that impact public health and improve user experiences.
- Qualifications: Experience in interaction design and user-centred methods is essential.
The predicted salary is between 54000 - 66000 £ per year.
Location: This role is being offered as hybrid working based at any of our Core HQs (London, Leeds, Liverpool or Birmingham).
Are you passionate about creating services that work better for people? We're looking for an Interaction Designer to join UKHSA's User-Centred Design (UCD) team and help design accessible, user-focused services that support the UK's public health mission.
This is a highly collaborative role where you'll work alongside user researchers, service designers, content designers, developers, policy teams and operational stakeholders to understand user needs, solve complex challenges and improve services end-to-end. You'll be part of a supportive multidisciplinary team that values creativity, evidence-based design and knowledge sharing.
What you'll do:
- Collaborate with cross-functional teams to shape user-centred services and experiences.
- Use research insights to identify opportunities and solve complex problems.
- Create and test interactive prototypes to bring ideas to life.
- Champion accessibility, inclusion and best practice design standards.
- Contribute to and learn from UKHSA's growing UCD community.
Person specification:
- Experience in interaction design and applying user-centred design methods and practices in complex organisations.
- Ability to manage relationships with a variety of internal and external stakeholders to improve services and gain support for standards, design solutions, roadmaps, and ways of working.
- Experience in the use of various prototyping tools and methods to deliver interactive prototypes, demonstrating ability to create designs that are accessible without compromising delivery timelines.
- Ability to communicate with developer colleagues, leveraging knowledge of front-end languages to ensure designs are developed to standard and remain accessible.
- Ability to apply iterative design principles and agile methodologies to your work.
- Ability to demonstrate the importance of designing inclusive, equitable, accessible and sustainable services.
- Ability to plan design activities, working directly with other professions to ensure effective and timely delivery.
- Ability to identify new design patterns and components based on evidence.
You may also have experience of:
- Coding using HTML/CSS.
- The GOV.UK Prototype Kit and associated hosting technologies.
- Government service assessment.
Interaction Designer in London employer: UK Health Security Agency
As an Assistant Healthcare Scientist at UKHSA, you will be part of a dynamic and inclusive team dedicated to delivering high-quality laboratory services for bacterial sexually transmitted infections. Our commitment to employee growth is reflected in our structured training programmes and continuous development opportunities, ensuring that you enhance your technical skills while contributing to vital public health initiatives. Located in a supportive environment that values diversity and promotes equality, UKHSA is an excellent employer for those seeking meaningful and rewarding careers in healthcare science.
