Engagement Support Officer

Overview

This position sits in a fast-paced, supportive, and friendly team based across the UK, forming part of a new and exciting transformation programme, focusing on data compliance and culture. The post holder will work closely with the Communications Business Partner, as well as other team members to achieve common goals. The team welcomes people from different ages, experiences, and backgrounds, and those wanting to work flexibly.

Responsibilities

• As an Engagement Support Officer, you will play a crucial role in facilitating the smooth operation of the Chief Data Office (CDO) communications function.
• You will balance competing demands with excellent organisational skills; perform daily administrative tasks, triaging inbox enquiries, managing diary invites, supporting team queries, and coordinating logistical aspects for group events.
• You will work collaboratively with stakeholders and senior managers, coordinating input for cross-group activities. You will support the planning and coordination of internal communications, engagement, and learning activities, and will be the point of contact for general team enquiries.
• You will contribute to the effective running of the communications function by encouraging continuous improvement and promoting ideas to improve ways of working. Where necessary, this role will deputise for the Communications Business Partner in their absence.

Equality and diversity

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Qualifications

Excellent organisational skills and the ability to balance competing demands; a confident self-starter; experience in administrative support, diary management, and coordinating team logistics are desirable.