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- Tasks: Support the Chief Data Office with communications, events, and team coordination.
- Company: Join a dynamic team within the UK Health Security Agency.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be part of an exciting transformation programme and make a real impact.
- Qualifications: Strong organisational skills and experience in communication and event planning.
- Other info: Collaborative environment welcoming diverse backgrounds and experiences.
The predicted salary is between 28400 - 38000 ÂŁ per year.
Engagement Support Officer – UK Health Security Agency
Job Overview
This position is part of a fast‑paced, supportive team across the UK, contributing to a new transformation programme focused on data compliance and culture. The role works closely with the Communications Business Partner and other team members to achieve common goals within the Chief Data Office (CDO) communications function.
Responsibilities
- Act as the key point of contact for the CDO communications function.
- Provide professional and administrative support: respond to emails, manage inboxes, arrange diaries and meetings.
- Ensure meetings are scheduled with the right people at the right time to progress priorities.
- Support the Communications Business Partner with strategic communication advice to leaders across the CDO.
- Create engaging content for a range of communication channels.
- Lead on the logistics and coordination of events, learning sessions and Town Halls.
- Produce and manage virtual events on MS Teams and MS Teams Town Hall.
- Support the delivery of internal communication content, ensuring high quality outcomes.
- Align CDO communication with key change programmes and delivery milestones, ensuring effective planning.
- Analyse and segment internal audiences to target communication effectively.
- Maintain and develop a group SharePoint hub.
- Support the creation of high‑quality presentations for a range of stakeholders.
- Commission requests for information and draft summaries of the responses.
- Support corporate initiatives and tasks within the Communications Business Partner’s remit.
- Advise on, analyse and support the implementation of feedback mechanisms to measure employee engagement.
- Liaise with the CDO Private Office on regular strategic priorities.
- Develop strong relationships across the group.
Other Responsibilities
- Provide best‑practice advice and guidance to colleagues.
- Prepare and coordinate team meetings, senior leader briefings and performance reports.
- Support coordination of an engagement network to support strategic campaigns.
- Support staff engagement activity within the group, including responding to People Survey results and action planning.
- Act as an ambassador for the CDO communications function in all engagements, demonstrating UKHSA’s values and behaviours.
- Be aware of the broader government priorities and how UKHSA’s work aligns with and supports this agenda.
Qualifications & Skills
- Excellent time management and administrative skills.
- Strong organisational and communication skills, capable of managing multiple priorities and delivering clear, engaging messages to diverse audiences.
- Experience with creative and innovative internal communication approaches, and the ability to write clearly and concisely.
- Experience planning and delivering engagement initiatives, including workshops and large‑scale events.
- Ability to identify and handle potential risks, showing sound judgement and escalation when required.
- Effective stakeholder‑management skills, building productive relationships at all levels.
- Experience advising, analysing and supporting the implementation of feedback mechanisms.
- Self‑motivated and proactive, seeking out information that may need to be communicated.
- Ability to prioritise and coordinate reactive work with longer‑term proactive tasks.
- Proficiency with Microsoft Office suite – especially Outlook, PowerPoint and SharePoint, with a willingness to learn new tools and embrace AI responsibly.
- Experience working alongside a communications team and awareness of Government Communication Service standards.
- Knowledge of Government Digital Accessibility Standards.
Employment Details
Location: Birmingham, Leeds, Liverpool or London (Canary Wharf)
Salary: Civil Service HEO Grade £33,422 – £45,353 per annum (pro‑rata)
Seniority level: Associate
Employment type: Full‑time
Job function: General Business, Health Care Provider, and Information Technology
Industries: Hospitals and Health Care, Public Health, and Government Administration
This list is not exhaustive.
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Engagement Support Officer employer: UK Health Security Agency
Contact Detail:
UK Health Security Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute to their goals. This shows you're genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. The more comfortable you are speaking about your skills, the better you'll perform.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Engagement Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Support Officer role. Highlight your organisational skills and experience in managing communications, as these are key to the position.
Showcase Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your ability to write clearly and concisely. Use examples from your past experiences where you successfully engaged with diverse audiences.
Be Proactive in Your Approach: We love self-starters! In your application, mention instances where you took the initiative to solve problems or improve processes. This will show us that you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter.
How to prepare for a job interview at UK Health Security Agency
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Engagement Support Officer. Familiarise yourself with the key duties like managing inboxes, coordinating events, and supporting communications. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities or coordinated events. Be ready to discuss how you handle competing demands and ensure everything runs smoothly.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers! Ask them about their experiences in the team and how they see the role evolving. This shows your enthusiasm and willingness to collaborate, which is crucial for a position that involves working closely with others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and stakeholder management skills. Think of situations where you had to tackle challenges or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
