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- Tasks: Support operational and administrative functions to keep the team running smoothly.
- Company: Join a dynamic organisation focused on impactful public service.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for personal growth and to make a difference in the community.
- Why this job: Be part of a team that values communication and efficiency in delivering essential services.
- Qualifications: Graduate degree or equivalent experience in relevant fields; strong admin skills required.
The predicted salary is between 30000 - 40000 £ per year.
This role provides operational, administrative, and coordination support to ensure the smooth functioning of divisional activities, programmes, and workforce processes. The post holder contributes to day‑to‑day operational delivery, supports routine reporting requirements, and assists with the organisation of key business functions across the team. The role involves working closely with senior staff, managers, and internal stakeholders to ensure timely completion of tasks, effective workflow management, and consistent communication across operational areas. The postholder is expected to manage competing priorities, maintain accurate records, and support the implementation of operational procedures to enable efficient and compliant service delivery.
Main duties of the job
The post holder supports the delivery of operational and administrative functions across the division by coordinating routine processes, maintaining effective communication channels, and ensuring that core business activities run efficiently. Responsibilities include managing schedules, supporting internal reporting cycles, preparing documentation for meetings, maintaining accurate operational records, and contributing to the development and refinement of processes to improve efficiency. The post holder provides day‑to‑day support to senior colleagues by monitoring deadlines, managing information flow, and supporting the operational implementation of team priorities.
The main responsibilities of this role are:
- Coordinate administrative and operational tasks to support divisional workflows
- Maintain trackers, documentation, operational logs, and records to support internal processes
- Monitor shared inboxes, triage enquiries, and ensure timely responses or escalation
- Schedule meetings, prepare agendas, and support governance‑related administration
- Assist with recruitment coordination, onboarding activities, and workforce processes
- Contribute to reporting requirements by gathering information and preparing routine summaries
- Support the implementation of organisational policies and procedures to maintain compliance
- Escalate issues appropriately to senior staff and ensure workflows are maintained
- Provide general administrative support to managers and internal stakeholders as required
This is not an exhaustive list.
Qualifications and Experience:
- Educated to graduate degree level/NVQ6 level (or equivalent qualification) in social sciences, arts and humanities, science and engineering, public health or climate change; or equivalent experience in a similar role
- Significant administrative/secretarial experience including developing, implementing and maintaining office systems and handling sensitive information
- Experience of organising meetings and producing supporting paperwork, including agendas and taking minutes/action notes
- Experienced at working under pressure handling multiple tasks and prioritising own workload
- Communicate clearly and concisely both orally and in writing, taking time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
- Understand that bullying, harassment and discrimination are unacceptable
- Ability to use finance systems and support financial analysis for reports
- Follow relevant policies, procedures and legislation to complete your work
- Ability to work without supervision working to tight and often changing timescales
- IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel, PowerPoint
- You work well as part of a team and strive to ensure the team pulls together and is effective
- You are inquisitive, you seek out new information and look for new ways to develop yourself
- An understanding of and commitment to equality of opportunity and good working relationships
- Experience working in the public sector or a similar large organisation
Business Support Officer employer: UK Health Security Agency
Contact Detail:
UK Health Security Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those already working as Business Support Officers. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational support and administrative tasks. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed competing priorities or improved processes in previous roles. This will demonstrate your ability to handle the demands of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Business Support Officer role. We want to see how you can contribute to our operational and administrative functions!
Showcase Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your ability to communicate clearly and concisely in your written application. Use examples that show how you've effectively managed information flow in previous roles.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks and manage competing priorities. In your application, share specific instances where you’ve successfully coordinated schedules or maintained accurate records under pressure.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at UK Health Security Agency
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like coordinating administrative tasks and managing schedules. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role involves managing competing priorities and maintaining accurate records, be ready to share specific examples from your past experiences. Talk about how you've successfully handled multiple tasks under pressure and what systems you used to keep everything organised.
✨Communicate Effectively
Effective communication is crucial for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few questions to ask during the interview that show your understanding of the importance of communication within the team.
✨Demonstrate Your Team Spirit
This role requires collaboration with senior staff and internal stakeholders. Be prepared to discuss how you've worked as part of a team in the past. Highlight any experiences where you contributed to team success or helped resolve conflicts, showing that you value teamwork and good working relationships.