PIB Group The Role – Broking Assistant. Our Arlington team is looking for a Broking Assistant to support the Directors, Account Executives and Handlers in acquiring new business and retaining existing clients. You will assist with client relationships, claims handling, credit control and general administration, including updates to Acturis. Working closely with colleagues and customers, you will help deliver a professional service while ensuring quality assurance, due diligence and regulatory requirements are met.
What You’ll Be Doing:
- Support renewal retention by preparing documentation, completing due diligence and managing allocated renewals under £5,000 premium.
- Support your colleagues with new business development.
- Provide claims and credit control support, liaise with clients, insurers and loss adjusters, and maintain accurate records in Acturis.
- Provide administrative and office support, welcome visitors, follow quality assurance procedures and promote Arlington at relevant industry events.
What We’re Looking For:
- A minimum of six level passes including Maths and English.
- Demonstrate knowledge of commercial insurance, FCA requirements and market conditions, with confidence using Microsoft Office; knowledge of Acturis or other insurance systems is desirable.
- Have previous experience in a client facing role.
- Communicate effectively with clients and insurers, priorities work and meet deadlines, with a positive, customer‑focused and collaborative approach.
What You Will Get:
- An attractive salary and benefits package, including 26 days’ holiday, a pension, access to healthcare support and a range of other flexible benefits.
- A collaborative and supportive working environment where you can develop your industry knowledge and skills and progress your career.
- A five‑day working week is based on our London office in Mayfair with a salary of £25,000.
- The opportunity to join the CII Level 3 Insurance Practitioner apprenticeship programme once employed with us.
Why PIB Group?
PIB Group is one of the UK’s fastest‑growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast‑paced, growing organisation and an exciting place to be. We also value ambition and creative thinking.
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.
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Broking Assistant in City of Westminster employer: UK Group
PIB Group is an exceptional employer for a Risk Manager, offering a competitive salary and generous car allowance while promoting autonomy and flexibility in managing your own client portfolio. With a strong focus on professional development and a collaborative culture, employees are encouraged to grow and innovate within a dynamic environment that values diversity and inclusion. Working remotely and field-based in the Oxford & Crawley area, you'll have the opportunity to make a meaningful impact in health and safety consultancy while being part of one of the UK's fastest-growing insurance businesses.
