At a Glance
- Tasks: Support National Accounts and franchisees, ensuring smooth daily operations.
- Company: Join Card Connection, a leader in the greeting card industry.
- Benefits: Enjoy hybrid working, employee perks, and a supportive team environment.
- Other info: Be part of an inclusive culture that values diversity and growth.
- Why this job: Make a real impact while developing your organisational and communication skills.
- Qualifications: Strong attention to detail, customer service experience, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Love keeping things organised and making things happen? Join Card Connection as a Sales Support Administrator in Farnham and be the go-to person for supporting National Accounts, helping franchisees across the UK, and keeping day-to-day operations running like clockwork. You’ll work closely with your Sales Support Manager and Sales Support Controllers, helping the team deliver excellent results. This is the perfect role if you’re proactive, organised, and enjoy seeing the impact of your work firsthand.
The main responsibilities of the role include:
- Communicate regularly and professionally with National Account representatives to maintain excellent service levels.
- Provide professional verbal and written communication to franchisees, ensuring information is delivered accurately and promptly.
- Manage central billing notifications (leads, closures, on/off stops, transfer of ownerships, etc.), forwarding them to franchisees and monitoring progress.
- Keep customer and account information, including account details and site lists for National Accounts, up to date.
- Respond to queries from independent and National Account retailers, providing information and ensuring franchisees and Regional Sales Managers are updated where relevant.
- Handle franchisee and National Account queries efficiently, escalating issues to the Sales Support Manager or National Account Manager as needed.
- Work closely with the Sales Support Manager and Sales Support Controllers to ensure all Sales Department administrative procedures are carried out effectively and within agreed deadlines.
- Prepare accurate monthly sales analysis and reports monitoring National Account performance.
- Maintain and update product listings and pricing systems, communicating changes to National Account customers.
- Create informative spreadsheets in Excel, using functions such as VLOOKUP and OLE.
- Create and format the weekly Sales section of the online bulletin for distribution across the franchise network.
You’ll be able to demonstrate strong attention to detail and work efficiently, with a confident and professional telephone manner. You’ll have excellent administrative and organisational skills, along with customer service experience, and you’ll bring an enthusiastic and positive approach when working with both customers and colleagues. You’ll have a good working knowledge of Microsoft Word, Excel and ACT (intermediate level). Experience using the Exchequer accounts package would be an advantage, however full training will be provided.
Join a company that values your skills and lets you make a real impact in the greetings and gift card industry!
Among the great benefits of working at Card Connection are:
- Hybrid working pattern (2/3 days per week in office)
- Employee Benefits Platform
- Employee Referral Scheme
- Pension Scheme
- Online Doctor and Employee Assistant Programme
SALES SUPPORT ADMINISTRATOR in Farnham employer: UK Greetings Ltd
At Card Connection, we pride ourselves on being an excellent employer that values your skills and contributions. Located in Farnham, our supportive work culture fosters collaboration and professional growth, offering a hybrid working pattern and a range of benefits including an Employee Benefits Platform and a Pension Scheme. Join us to make a meaningful impact in the greetings and gift card industry while enjoying a diverse and inclusive environment where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land SALES SUPPORT ADMINISTRATOR in Farnham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like SALES SUPPORT ADMINISTRATOR at UK Greetings Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including UK Greetings Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a SALES SUPPORT ADMINISTRATOR. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace SALES SUPPORT ADMINISTRATOR in Farnham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for UK Greetings Ltd:When writing your cover letter, make sure to tailor your message specifically for UK Greetings Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at UK Greetings Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show UK Greetings Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show UK Greetings Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with UK Greetings Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
