Strategic Insights & Membership Operations Lead

Strategic Insights & Membership Operations Lead

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead membership operations and enhance member experience through data-driven insights.
  • Company: Join UK Finance, a leader in financial services with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on continuous improvement and member satisfaction.
  • Why this job: Make a real impact by improving member engagement and service delivery.
  • Qualifications: Experience in project management and strong leadership skills required.

The predicted salary is between 63000 - 77000 Β£ per year.

UK Finance is seeking a Strategic Insights Manager to oversee membership administration processes, governance, and data-driven insights to enhance member experience. The role leads the MRM strategic roadmap, combines people leadership with governance, project management and process improvement, and collaborates across departments to drive engagement, retention, and service delivery.

You will negotiate and deliver sponsorship budgets for networks and manage a small group of members to ensure.

Strategic Insights & Membership Operations Lead employer: UK Finance

UK Finance is an exceptional employer that fosters a collaborative and inclusive work culture, offering employees the chance to make a significant impact on business lending regulation. With a strong focus on professional development, employees are encouraged to grow their expertise while engaging with a diverse range of stakeholders in a hybrid working environment. The company values innovation and provides unique opportunities for meaningful contributions to member offerings and policy priorities.

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Contact Details:

UK Finance Recruitment Team

We think you need these skills to ace Strategic Insights & Membership Operations Lead

Membership Administration
Governance
Data-Driven Insights
Project Management
Process Improvement
People Leadership
Engagement Strategies