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- Tasks: Manage digital channels and enhance user experience through engaging content and analytics.
- Company: Join UK Finance's dynamic Digital and Design team with a focus on innovation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by optimising digital platforms and driving continuous improvement.
- Qualifications: Experience with CMS, website analytics, and strong communication skills required.
- Other info: Collaborative environment with a focus on creativity and attention to detail.
The predicted salary is between 36000 - 60000 £ per year.
Working in the Digital and Design team within the Content team. The candidate will be responsible for a range of Digital channels operated by UK Finance. They will use their expertise to support the purpose of UK Finance, including its commercial ambitions. The candidate will be empowered to produce high quality work, that is accurate, on-brand, accessible and produced within the required deadlines. This role is a key part of the team and the candidate will contribute to how the team operates and the work it delivers, looking for opportunities for continuous improvement and proactively sharing ideas.
The candidate should have a proven track record of managing digital platforms including websites and CRM-integrated marketing tools.
Key Responsibilities- Responsibility for the operational side of the UK Finance website, both day to day but also the operational implementation of the overall website strategy.
- Own the audit process for content on UK Finance’s corporate website, working with colleagues to ensure that content is accurate and engaging for members and stakeholders, making SEO recommendations where necessary.
- Ownership of the UK Finance intranet, working with colleagues to deliver the content strategy and the direction of its future development.
- Production of analytic reports to provide insight to the performance of digital channels, translating raw data into "So What?" insights—providing clear recommendations on improving content and the user experience.
- Work in collaboration with marketing colleagues to optimise the events and training user journeys from website to CRM.
- Act as a central point of contact for digital requests, expertly balancing competing priorities from various departments.
- Work with our planning lead to ensure our publication process is optimised and meets our content publishing standards.
- Act as an ambassador for the Content team, ensuring the UK Finance brand is used correctly across digital channels and that published materials are compliant with brand guidelines.
- Proven experience of managing multiple websites, Drupal and WordPress CMS experience is essential.
- Proficiency on the use of website analytics (GA4) as well as experience using Google Tag Manager and Looker Studio.
- A solid understanding of U/X and SEO best practices, accessibility (WCAG), and basic HTML/CSS for troubleshooting.
- Proficiency in creating responsive email templates, managing marketing lists within ClickDimensions/Dynamics 365.
- Experience of using ClickDimensions or similar EMS.
- Excellent interpersonal and communication skills, together with the ability to effectively manage stakeholder relationships.
- Ability to draft engaging, digital optimised content for a targeted audience whilst adhering to UK Finance writing and style guides.
- Highly organised and effective at managing time and balancing many short and long-term priorities on a day-to-day basis.
- Able to juggle conflicting priorities to deliver the best results for the organisation.
- Creative thinker – ability to find identify creative solutions – able to identify and exploit opportunities.
- Determined, enthusiastic and proactive attitude.
- Rigorous attention to detail and high standards in all work.
UK Finance operates a Hybrid working policy, you will be required to be in the office a minimum of 2 days per week. Applicants must legally have the right to reside and work in the UK.
Digital Manager in London employer: UK Finance
Contact Detail:
UK Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your digital projects. This is a great way to demonstrate your expertise in managing websites and digital channels, just like the role requires.
✨Tip Number 3
Prepare for interviews by researching the company and its digital presence. Be ready to discuss how you can contribute to their goals and improve their digital strategies. Tailor your answers to reflect their needs!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with digital platforms, especially if you've worked with Drupal or WordPress. We want to see how your skills align with our needs at UK Finance!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve improved digital channels in the past. We love seeing quantifiable results, so if you’ve boosted engagement or optimised user journeys, let us know!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your ideas come across without any fluff. Remember, we’re looking for high-quality work that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UK Finance
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital platforms, especially Drupal and WordPress. Be ready to discuss your experience managing websites and using analytics tools like GA4. This will show that you’re not just familiar with the tech but can also leverage it effectively.
✨Showcase Your Creativity
Prepare examples of how you've identified creative solutions in past roles. Think about times when you improved user experience or optimised content. This will demonstrate your proactive attitude and ability to think outside the box, which is key for this role.
✨Be Data-Driven
Get comfortable with discussing how you've used data to inform decisions. Bring examples of analytic reports you've produced and how they led to actionable insights. This will highlight your ability to translate raw data into meaningful recommendations.
✨Communicate Like a Pro
Since this role involves managing stakeholder relationships, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've balanced competing priorities in the past, showcasing your excellent interpersonal skills and organisational abilities.