User Researcher

User Researcher

Full-Time 55000 - 65000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Conduct user research to enhance digital services and meet user needs.
  • Company: Join UK Export Finance, a forward-thinking organisation focused on user-centred design.
  • Benefits: Enjoy 25 days of annual leave, rising to 30, plus generous pension contributions.
  • Other info: Exciting opportunities for growth within a supportive and innovative team.
  • Why this job: Be part of a digital transformation that makes a real difference for users.
  • Qualifications: Experience in user research and a passion for improving digital products.

The predicted salary is between 55000 - 65000 £ per year.

25 days of annual leave, rising to 30 days after 5 years of service Employer pension contributions starting at 28.97% About the Role UKEF is committed to be a more user-centred organisation, making it easier for customers to deal with us, offering improved response times, quicker decision-making and improved case-processing.

To enable this, UKEF is committed to using digital as a primary means for managing relationships with a wider range of stakeholders.

Focusing on developing services to meet user need and enable business outcomes, this is an exciting role showing the growth and drive of UKEFs digital ambition.

This role will undertake user research for projects and service across UKEF, researching with internal and external users, and working with the team to design digital products and services to meet user needs and business goals.

To find out more about the role, working for UK Export Finance and the Civil Service, please click on 'Apply' #J-18808-Ljbffr

User Researcher employer: UK Export Finance

UK Export Finance is an exceptional employer, offering a vibrant work culture in the heart of London that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development alongside a competitive benefits package, including generous annual leave and pension contributions, making it a rewarding place to advance your career in project finance and aerospace restructuring.

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Contact Details:

UK Export Finance Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land User Researcher

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at UK Export Finance for a User Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like UK Export Finance before they go live!

We think you need these skills to ace User Researcher

User Research
Stakeholder Engagement
Digital Product Design
Service Design
Data Analysis
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like User Researcher at UK Export Finance, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work UK Export Finance does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to UK Export Finance. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at UK Export Finance.

How to prepare for a job interview at UK Export Finance

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with UK Export Finance, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. UK Export Finance might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at UK Export Finance!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what UK Export Finance is looking for.