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- Tasks: Lead interaction design to create user-friendly digital services for diverse users.
- Company: Join UKEF's innovative Digital and Data division focused on user-centred design.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real difference by shaping accessible and intuitive services for everyone.
- Qualifications: Expertise in interaction design, accessibility, and mentoring skills required.
- Other info: Collaborate with multi-disciplinary teams in a dynamic and impactful role.
The predicted salary is between 55000 - 65000 ÂŁ per year.
At UKEF, our Digital and Data division unites delivery, data, and user‑centred design professionals to create services that truly meet user needs. Working in agile, multi‑disciplinary teams, we deliver digital products that are intuitive, accessible, and efficient—supporting exporters, lending partners, and internal users alike. We’re now looking for a Lead Interaction Designer to shape how users experience our services.
In this pivotal role, you’ll lead the interaction design function across the organisation, ensuring our services are:
- Accessible to everyone, regardless of ability or access needs
- Intuitive for new users and those with low digital confidence
- Aligned with the Government Service Standard
You’ll split your time between embedding in service teams and developing design standards and practices across UKEF.
As a Lead Interaction Designer, you will:
- Oversee the design of all digital touchpoints, ensuring alignment with best practices and design systems
- Define and steer interaction design strategies for new and existing services
- Collaborate with multi‑disciplinary teams to develop and iterate design concepts
- Create working prototypes for user testing
- Champion accessibility, user‑centred design, and assisted digital approaches
- Assure the quality of interaction design across complex services
- Interpret and apply evidence‑based research to design decisions
- Represent UKEF at internal and cross‑government service assessments
- Manage and support design contractors, fostering a strong internal UCD community
What We’re Looking For
You’re an expert practitioner who can work independently, mentor others, and influence design direction across the organisation. You bring a deep understanding of interaction design, accessibility, and user needs, and you’re passionate about creating services that work for everyone.
To find out more information about the role and the benefits and working for UK Export Finance and Civil Service please click on apply.
Lead Interaction Designer employer: UK Export Finance
Contact Detail:
UK Export Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Interaction Designer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UKEF on LinkedIn. A friendly chat can give you insider info and might even lead to a referral—definitely a foot in the door!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best interaction design projects. Make sure it’s user-friendly and showcases your process, not just the final product. We love seeing how you think!
✨Tip Number 3
Prepare for the interview by practising common design scenarios. Think about how you’d tackle accessibility challenges or improve user experience. We want to see your thought process and how you collaborate with teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at UKEF and contributing to our mission.
We think you need these skills to ace Lead Interaction Designer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in interaction design and user-centred practices. We want to see how your skills align with our mission at UKEF!
Showcase Your Work: Include a portfolio that demonstrates your design process and the impact of your work. We love seeing real examples of how you've created intuitive and accessible digital products.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your design strategies and how they meet user needs. We appreciate clarity as much as creativity!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensure you’re considered for the Lead Interaction Designer role!
How to prepare for a job interview at UK Export Finance
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in creating accessible and intuitive designs. This will show that you understand the core values of the role.
✨Showcase Your Prototyping Skills
Prepare to talk about your experience with creating working prototypes for user testing. Bring examples of your past work or even a portfolio that highlights your best designs. This will demonstrate your hands-on skills and your ability to iterate based on user feedback.
✨Familiarise Yourself with Government Standards
Since the role aligns with the Government Service Standard, it’s crucial to familiarise yourself with these guidelines. Be prepared to discuss how you would ensure compliance in your designs and how you’ve done this in the past.
✨Emphasise Collaboration and Mentorship
As a Lead Interaction Designer, collaboration is key. Share examples of how you've worked with multi-disciplinary teams and mentored others in your field. This will highlight your leadership skills and your ability to foster a strong user-centred design community.