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For Companies At a Glance
- Tasks: Support international student recruitment and provide top-notch customer service.
- Company: Join a vibrant education consultancy focused on promoting global learning opportunities.
- Benefits: Enjoy flexible hours, competitive pay, and valuable experience in the education sector.
- Why this job: Be part of a dynamic team making a real impact in students' lives while developing your skills.
- Qualifications: Must have a university degree and be fluent in English and Mandarin.
- Other info: Casual contract with up to 20 hours per week, based in Coventry.
Contract Type: Casual
Working Hours: Up to 20 hours per week
Location: Coventry (onsite)
Salary: £12.21 per hour
Overall Purpose of the Job
A dynamic individual who envisions a fun & challenging career in education consultancy and will effectively promote international education and provide support to the sales team.
Key Tasks Include:
- Share responsibility for the recruitment of international students and actively assist the team to achieve recruitment targets.
- Provide high quality after-sales consultation and customer service.
- Assist with administrative tasks involved in processing student applications, including helping students fill in application forms, forwarding them to the university, tracking their progress, and updating student information both on paper and in the office database.
- Liaise with universities and students to track applications, arrange interviews, and handle enquiries, advocating on behalf of students.
- Support the recruitment of international students and assist the team in achieving recruitment targets.
- Participate in company training sessions and deliver information sessions at meetings or university visits as needed.
- Maintain communication with colleagues and inform the centre manager of application statuses or issues.
- Undertake other relevant tasks as requested by the centre manager or the company.
Required Knowledge, Skills and Experiences:
- University degree in any discipline.
- Excellent written and verbal communication skills in English and Mandarin.
- Strong customer service and communication skills.
- Responsible, mature, organized, and honest.
- Dependable team player capable of working independently with minimal supervision.
- Ability to meet targets and deadlines, and work under pressure.
- Initiative to develop and improve services.
- Must have permission to work in the UK by the start of employment.
How to Apply:
If you are interested in this position, please send your CV and cover letter to [emailprotected].
Mandarin / English Part-time Support Officer – Coventry employer: UK Education Centre
Contact Detail:
UK Education Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin / English Part-time Support Officer – Coventry
✨Tip Number 1
Familiarise yourself with the education consultancy landscape, especially regarding international student recruitment. Understanding the challenges and opportunities in this field will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your Mandarin and English communication skills. Since the role requires excellent verbal and written abilities in both languages, practice speaking and writing to ensure you can convey information clearly and confidently.
✨Tip Number 3
Network with professionals in the education sector, particularly those involved in international student recruitment. Attend relevant events or join online forums to gain insights and make connections that could benefit your application.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to work under pressure. Think of specific examples from your past experiences where you've successfully managed multiple tasks or met tight deadlines, as these are crucial for this role.
We think you need these skills to ace Mandarin / English Part-time Support Officer – Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your communication skills in both English and Mandarin, as well as any previous roles in education consultancy or customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your background and skills make you a great fit for supporting international students and achieving recruitment targets.
Showcase Your Initiative: Demonstrate your ability to take initiative in your application. Provide examples of how you've improved services or processes in previous roles, which will show your potential to contribute positively to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at UK Education Centre
✨Showcase Your Language Skills
Since the role requires excellent communication in both Mandarin and English, be prepared to demonstrate your proficiency in both languages during the interview. You might be asked to switch between languages or answer questions in Mandarin, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
This position involves providing high-quality after-sales consultation and customer service. Be ready to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues, showcasing your strong communication skills.
✨Demonstrate Organisational Skills
The job requires a responsible and organised individual. Prepare to discuss how you manage your time and tasks effectively, especially when working under pressure or meeting deadlines. Consider sharing a situation where your organisational skills made a difference.
✨Express Your Passion for Education Consultancy
The role is dynamic and involves promoting international education. Show your enthusiasm for the field by discussing any relevant experiences or insights you have about education consultancy. This will help convey your genuine interest in the position and the company.
