Part-time Sales and Operations Support Executive-Manchester
Job Title: Part-time Sales and Operations Support Executive-Manchester
Contract Type: Casual
Working Hours: Up to 20 hours per week
Location: Manchester
Salary: £12.71 per hour
The Key Tasks Include but are not Limited to:
Respond to and qualify new enquiries and referred leads.
Introduce suitable services and arrange consultations.
Follow up with prospective and inactive clients by phone and WeChat.
Support the full sales process, from initial enquiry to payment and enrolment.
Assist with sales across PhD applications, academic tutoring, language training, internship programmes and other student services.
Identify cross-selling opportunities and work towards agreed conversion and revenue targets.
Maintain accurate lead and follow-up records in the CRM system.
Help prepare quotations, FAQs, sales materials and client communications.
2.Operational Support
Provide administrative and coordination support across the department.
Monitor deadlines, outstanding actions and client progress, escalating risks where necessary.
Assist with tutor and freelancer recruitment.
Coordinate communication between clients, internal teams and external partners.
Collect client feedback and help resolve routine service enquiries.
Assist with webinars, marketing campaigns and client events.
Identify operational issues and recommend practical improvements.
Carry out other operation-related duties as assigned by the line manager.
Requirements
Experience in education, training, tutoring or international-student services is preferred
Experience in sales, customer service, administration, operations or another client-facing role.
Strong verbal and written communication skills.
Good organisation, time management and attention to detail.
Ability to follow up leads consistently and manage multiple tasks and deadlines.
Proactive, responsible and able to work independently and as part of a team.
Professional working proficiency in English and Mandarin Chinese.
Willingness to learn about different education products and services.
Reliable, responsive and client-focused.
Confident and professional in sales conversations.
Flexible, solution-oriented and willing to support different business areas.
Motivated to develop and take on greater responsibility.
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Part-time Sales and Operations Support Executive-Manchester employer: UK Education Centre
Join a dynamic team in Manchester where your skills as a Mandarin/English Accountant Assistant will be valued and nurtured. We offer a supportive work culture that prioritises employee growth, with opportunities for professional development and a commitment to maintaining a healthy work-life balance. Enjoy competitive salary packages and the chance to contribute to meaningful financial processes in a collaborative environment.
