Founded in 1902, UCL Institute of Education has been shaping policy and helping government, organisations and individuals navigate a changing society for the last 120 years. We embrace collaboration and excellence to create a future that is inclusive and just, and have been ranked number one for education every year since 2014 in the QS World University Rankings by Subject.
The Academic Programmes Office (APO) is a large vibrant and dynamic professional service support team at IOE. The APO provides student and programme support for all accredited academic programmes, (undergraduate, post graduate and teacher training) as well as for all research student activity.
The IOE Quality Team sits within the Academic Programmes Office (APO). The APO is the largest professional services support team at IOE. It provides student and programme support for all accredited academic programmes as well as for all research student activity.
The Quality Team is responsible for overseeing, managing and monitoring the quality of teaching, learning and assessment at IOE.
About the role
Within the role of Quality Administrator you will:
- Provide comprehensive administrative support to the IOE Quality Team, taking responsibility for efficient processes for the effective and accurate management of faculty records.
- Manage queries to the Quality Team, resolving and responding to key stakeholders, ensuring a fair and consistent approach.
This post is available until 23 April 2027 in the first instance.
You will have experience of administration within a Higher Education Institution, or similar, and experience of working in a customer service environment with a professional and proactive approach and commitment to high quality service delivery, along with experience of producing high quality written communications including reports, minutes, and emails.
You will also have experience of organising and servicing committees, including the production of minutes, drafting of agendas, and the ability to provide full administrative support to the Chair.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday: 27 days annual leave 8 bank holiday and 6 closure days (pro rata for part time staff)
- Additional 5 days’ annual leave purchase scheme (pro rata for part time staff)
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Relocation scheme for certain posts
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Our faculty holds an Athena SWAN Silver award, in recognition of our commitment to advancing gender equality.
Attached documents are available under links. Clicking a document link will initialize its download.
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Quality Administrator employer: UK Dementia Research Institute
UCL is an exceptional employer, offering a vibrant work culture that prioritises service excellence and collaboration across various professional services. With generous benefits such as 41 days of holiday, a defined benefit pension scheme, and a commitment to equality and diversity, UCL fosters an inclusive environment where employees can thrive and grow in their careers while contributing to meaningful organisational transformation.
Contact Details:
UK Dementia Research Institute Recruitment Team
