At a Glance
- Tasks: Support the department with admin tasks, events, and facilities monitoring.
- Company: Join a leading university committed to diversity and inclusion.
- Benefits: 41 days holiday, pension scheme, gym access, and more perks.
- Other info: Flexible working with one day remote; great career growth opportunities.
- Why this job: Be the first point of contact and make a real impact in a vibrant environment.
- Qualifications: 5 GCSEs at grade C or above, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
The Operations Administrator will work alongside colleagues to support the Department, including facilities monitoring, HR and EDI work and operational and events support.
The Operations Administrator will provide administrative support to the Head of Department and Department Manager. This will include diary management, arranging meetings and minute taking, logistical support with events, dealing with correspondence, responsibility for filing and other administrative support.
The postholder will provide operational support to the LCN Facilities and Safety Manager. They will assist in monitoring space and desk usage in the department, setting up and liaising with visitors, and monitoring mandatory training requirements.
This role is based on campus for four days a week, with one day available for remote working.
The post holder will act as a first point of contact for the Centre, monitoring and managing the queries, prioritising, responding to, signposting, or escalating queries as appropriate. You should have a minimum of five GCSEs at grade C or above (including English Language and Mathematics) or equivalent experience, ideally gained within a Higher Education environment. They will demonstrate strong commitment to customer service and the provision of an efficient, professional, and effective administrative function to a wide range of internal and external stakeholders.
The post holder will possess excellent verbal and written communication skills, strong numeracy skills, and the ability to present and interpret data clearly. You should be confident using Microsoft Office applications including Word, Excel, Outlook, Email with a high standard of accuracy and attention to detail. You will be able to manage enquiries, draft correspondence, minutes, and summaries in a clear and logical format, and handle sensitive information with professionalism. You will also demonstrate strong organisational skills, the ability to prioritise workload, and a consistent track record of meeting tight deadlines. A high level of written and spoken English is essential, along with a commitment to delivering high quality service.
What we offer:
- 41 Days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
Our commitment to Equality, Diversity and Inclusion: As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department holds an Athena SWAN Bronze award, in recognition of our long-term commitment and 'beacon' status in advancing gender equality.
Operations Administrator employer: UK Dementia Research Institute
As an Operations Administrator at our esteemed institution, you will thrive in a dynamic and inclusive work environment that prioritises employee well-being and professional growth. With generous benefits such as 41 days of holiday, a defined benefit pension scheme, and opportunities for remote working, we foster a culture of support and collaboration. Join us in London, where diversity is celebrated, and your contributions will make a meaningful impact within the Higher Education sector.
Contact Details:
UK Dementia Research Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees in the department or similar roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations and administration. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or events successfully. We love seeing real-life applications!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Administrator role. Highlight your relevant experience in administrative support, diary management, and customer service to show us you’re the perfect fit!
Show Off Your Skills:We want to see your excellent verbal and written communication skills shine through. Use clear and concise language in your application, and don’t forget to mention your proficiency with Microsoft Office applications!
Be Professional and Personable:As the first point of contact, it’s important to convey professionalism while being approachable. Let your personality come through in your application, showing us that you can handle queries with a friendly touch.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at UK Dementia Research Institute
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like diary management, minute taking, and logistical support. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves being a first point of contact, be ready to discuss your experience in customer service. Prepare examples that highlight your ability to manage queries effectively and provide professional support to both internal and external stakeholders.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities, so come prepared with examples of how you've successfully managed multiple tasks or projects. Discuss your methods for prioritising workload and meeting tight deadlines, as this will show you can handle the demands of the role.
✨Be Ready to Discuss Tech Skills
As proficiency in Microsoft Office is essential, brush up on your skills in Word, Excel, and Outlook. Be prepared to talk about how you’ve used these tools in previous roles, especially in drafting correspondence or managing data, to illustrate your attention to detail and accuracy.
