Onsite Frontline Accommodation Advisor (12-Month)

Onsite Frontline Accommodation Advisor (12-Month)

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch reception service and manage bookings for students and visitors.
  • Company: Join the UK Dementia Research Institute, a leader in dementia research.
  • Benefits: Enjoy generous holiday leave, a pension scheme, and staff support services.
  • Other info: Full-time onsite position with opportunities for personal growth.
  • Why this job: Make a difference while gaining valuable experience in a supportive environment.
  • Qualifications: Previous customer-facing experience is essential for this role.

The predicted salary is between 30000 - 40000 £ per year.

The UK Dementia Research Institute is seeking an Assistant Accommodation Advisor for a 12-month fixed term contract in London. You will provide excellent reception service to students and visitors, manage bookings, and assist with various administrative tasks.

This role requires prior experience in a customer-facing position and is offered full time on site. Benefits include substantial holiday leave, a pension scheme, and various staff support services.

Onsite Frontline Accommodation Advisor (12-Month) employer: UK Dementia Research Institute

The UK Dementia Research Institute is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous holiday leave, a robust pension scheme, and access to various staff support services, this role as an Onsite Frontline Accommodation Advisor in London provides a meaningful opportunity to contribute to a vital cause while enjoying a fulfilling work environment.

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Contact Details:

UK Dementia Research Institute Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Onsite Frontline Accommodation Advisor (12-Month)

Tip Number 1

Make sure to research the UK Dementia Research Institute before your interview. Knowing their mission and values will help you connect your experience to what they’re looking for in an Assistant Accommodation Advisor.

Tip Number 2

Practice your customer service skills! Since this role is all about providing excellent reception service, think of examples from your past experiences where you’ve gone above and beyond for a customer.

Tip Number 3

Don’t forget to prepare questions for your interview. This shows your interest in the role and helps you figure out if the job is the right fit for you. Ask about team dynamics or how they support staff development.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Onsite Frontline Accommodation Advisor (12-Month)

Customer Service
Reception Skills
Booking Management
Administrative Skills
Communication Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills:Since this role is all about providing excellent reception service, make sure to highlight any previous experience you have in customer-facing positions. We want to see how you've gone above and beyond for customers in the past!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff about why you’d be a great fit for us!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and doesn’t get lost in the shuffle. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at UK Dementia Research Institute

Know Your Stuff

Before the interview, make sure you understand the role of an Assistant Accommodation Advisor. Familiarise yourself with the UK Dementia Research Institute and its mission. This will help you answer questions confidently and show your genuine interest in the position.

Showcase Your Customer Service Skills

Since this role is customer-facing, prepare examples from your past experiences where you provided excellent service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your suitability for the role.

Practice Common Interview Questions

Anticipate questions related to managing bookings and administrative tasks. Practise your responses to questions like 'How do you handle difficult customers?' or 'Can you describe your organisational skills?' This will help you articulate your thoughts clearly during the interview.

Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the UK Dementia Research Institute well.