At a Glance
- Tasks: Support students' mental health, conduct risk assessments, and provide crisis management.
- Company: UCL, a leading global university dedicated to student wellbeing.
- Benefits: 41 days holiday, pension scheme, gym access, and relocation support.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in students' lives and promote wellbeing initiatives.
- Qualifications: Experience in student welfare and excellent communication skills required.
The predicted salary is between 37000 - 44000 £ per year.
Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience. UCL Student Support and Wellbeing Services (SSWS) provides information, advice and welfare support for all registered students, including delivery of related student events. The UCL Student Support and Wellbeing Team (Disability, Mental Health & Neurodiversity Support) is responsible for the delivery of advice and support aimed to enable students who identify as disabled to thrive and succeed at UCL.
We are looking to recruit four experienced Mental Health Co‑ordinators to join our team. The successful applicants will play a key role in safeguarding students, conducting risk assessments, and providing rapid responses to students in crisis, ensuring that those experiencing acute distress receive timely and appropriate support. They will also be responsible for crisis management, escalating and coordinating cases as needed to protect student wellbeing.
In addition, the postholders will provide information, advice, and support to disabled students, prospective students, and those affected by wellbeing or mental health difficulties. This support will be delivered via face‑to‑face, drop‑in sessions, as well as telephone and email. The postholders will identify reasonable adjustments for individual students and liaise with academic and other staff to ensure needs are addressed confidentially and sensitively. They will also promote the service and lead on wellbeing initiatives throughout the UCL community.
Applicants must be knowledgeable in issues relating to student welfare and community support services and must have an understanding of the UK higher education sector, UK disability legislation, Disabled Students Allowance (DSA) and confidentiality and data protection issues. You will have excellent communication skills, both verbal and written, together with excellent interpersonal skills, with the ability to liaise with a diverse range of people. You must be effective in prioritising tasks while managing a demanding workload and be able to remain calm under pressure, for example when dealing with challenging and stressful situations.
As well as exciting opportunities, UCL offers a range of great benefits:
- 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
- Option to purchase 5 additional days’ annual leave
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme, season ticket loan, and immigration loan
- Relocation support for eligible posts
- On-site nursery and gym
- Enhanced maternity, paternity, and adoption pay
- Staff Support Service (employee assistance programme)
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.
Mental Health Coordinator (0.7 FTE) employer: UK Dementia Research Institute
UCL is an exceptional employer, offering a supportive and inclusive work environment that prioritises the wellbeing of both staff and students. As a Mental Health Coordinator, you will benefit from generous leave entitlements, a comprehensive pension scheme, and opportunities for professional development, all while contributing to a vital mission of enhancing student support and wellbeing in a diverse academic community. With a commitment to equality and diversity, UCL fosters a culture where every employee can thrive and make a meaningful impact.
Contact Details:
UK Dementia Research Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Coordinator (0.7 FTE)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UCL, especially in the Student Support and Wellbeing Services. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of UK disability legislation and student welfare issues. We want you to shine when discussing how you can support students effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to demonstrate how you would handle challenging situations with students. Real-life examples will make your case stronger.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mental Health Coordinator (0.7 FTE)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Mental Health Coordinator role. Highlight your experience in student welfare and any relevant qualifications that align with UCL's values and the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. Share examples of how you've effectively communicated with diverse groups, especially in stressful situations.
Demonstrate Your Understanding of Wellbeing Services:We want to see your knowledge of mental health support and UK disability legislation. Include specific instances where you've provided support or advice in similar contexts to show you’re a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets seen by the right people and helps us keep track of all applicants.
How to prepare for a job interview at UK Dementia Research Institute
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health issues, UK disability legislation, and the specific services UCL offers. Being well-versed in these areas will show that you're not just interested in the role but also committed to supporting students effectively.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication, prepare examples of how you've successfully communicated with diverse groups in the past. Think about situations where you had to explain complex information clearly or handle sensitive conversations.
✨Demonstrate Crisis Management Experience
Be ready to discuss your experience with crisis management. Prepare a couple of scenarios where you had to respond quickly to a challenging situation, highlighting your ability to stay calm under pressure and make sound decisions.
✨Emphasise Your Interpersonal Skills
This role is all about connecting with students and staff. Think of examples that showcase your interpersonal skills, especially in building rapport with individuals from various backgrounds. Show that you can be empathetic and supportive while maintaining professionalism.
