Head of Operations in London

Head of Operations in London

London Full-Time 60000 - 75000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead operations to support world-class research in neurodegenerative diseases.
  • Company: UCL's Institute of Prion Diseases, a leader in innovative research.
  • Benefits: 41 days holiday, pension scheme, gym access, and employee support services.
  • Other info: Commitment to diversity and inclusion, fostering a vibrant workplace culture.
  • Why this job: Shape the future of research and innovation in a collaborative environment.
  • Qualifications: Proven operational leadership experience in complex organisations.

The predicted salary is between 60000 - 75000 £ per year.

The Institute of Prion Diseases, part of UCL’s Faculty of Brain Sciences, is a world-leading centre for research into prion diseases and other neurodegenerative conditions, including Alzheimer’s disease. Incorporating the MRC Prion Unit, the Institute combines pioneering laboratory and clinical research to improve understanding, diagnosis, prevention, and treatment of these devastating disorders. Working closely with the National Prion Clinic, the Institute delivers internationally recognised research, specialist clinical expertise, and independent advice to policymakers worldwide. Its multidisciplinary programmes span genetics, molecular biology, immunology, clinical trials, and therapeutic development, supported by extensive national and international collaborations.

Based in the recently refurbished UCL Courtauld Building in central London’s Fitzrovia district, the Institute offers a collaborative, innovative environment for researchers, clinicians, students, and professional staff, with excellent transport links and access to the cultural amenities of one of London’s most vibrant neighbourhoods.

We are seeking an experienced Head of Operations to provide strategic and operational leadership across the Institute's professional services functions, including finance, HR, IT, scientific support services, facilities, health and safety, and research administration. Reporting to the Institute Director, you will lead a team of senior managers and work closely with academic and professional services colleagues to ensure the effective delivery of services that support world-class research. You will oversee planning, governance, compliance, finance, and resource management, while fostering a collaborative, inclusive, and high-performing culture. This is an exciting opportunity for an experienced leader to play a key role in shaping the Institute's future and enabling excellence in research and innovation.

You are an experienced operational leader with a successful track record of managing professional services within a complex organisation, ideally in higher education, research, healthcare, or a similarly regulated environment. You bring strong expertise in financial and resource management, governance, compliance, and strategic planning, with the ability to balance operational excellence with long-term organisational goals. An effective communicator and relationship builder, you are confident working with senior leaders, academics, external partners, and professional services teams, influencing and collaborating across organisational boundaries. You have a proven ability to lead, develop, and motivate multidisciplinary teams, fostering a culture of accountability, continuous improvement, inclusion, and wellbeing.

As well as the exciting opportunities this role presents, we also offer some great benefits:

  • 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
  • Additional 5 days’ annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Relocation scheme for certain posts
  • UCL campus on-site nursery
  • UCL campus on-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Our department holds an Athena SWAN Bronze award, in recognition of our commitment to advancing gender equality.

Head of Operations in London employer: UK Dementia Research Institute

At the UCL Institute for Materials Discovery, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through ample networking opportunities with leading experts in academia and industry, as well as our generous benefits package, including 41 days of holiday and a defined benefit pension scheme. Join us in our mission to advance materials research and make a meaningful impact in the field of biosensing technology, all while enjoying the vibrant atmosphere of London.

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Contact Details:

UK Dementia Research Institute Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Operations in London

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We think you need these skills to ace Head of Operations in London

Strategic Leadership
Operational Management
Financial Management
Resource Management
Governance
Compliance
Strategic Planning

Some tips for your application 🫡

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Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at UK Dementia Research Institute.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to UK Dementia Research Institute. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at UK Dementia Research Institute. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at UK Dementia Research Institute

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research UK Dementia Research Institute’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!