At a Glance
- Tasks: Lead a new strategic function to shape alumni and supporter engagement at UCL.
- Company: UCL Advancement, a leading global university focused on innovation and inclusivity.
- Benefits: 41 days holiday, generous pension, flexible working, and professional growth opportunities.
- Other info: Hybrid working available; we value diversity and encourage underrepresented candidates to apply.
- Why this job: Make a real impact by enhancing the experiences of our global alumni community.
- Qualifications: Experience in research, data analysis, and project management with strong communication skills.
The predicted salary is between 60000 - 70089 £ per year.
As Head of Alumni and Supporter Voice, you will establish and lead a new strategic function for UCL Advancement, ensuring that the perspectives, experiences and needs of our alumni and supporters shape engagement, volunteering and fundraising strategies. Through a programme of research, insight and evidence generation, you will help drive more informed decision‑making and enhance the experience of our global alumni and supporter community.
Working across Advancement, you will design and deliver a programme of research, listening and feedback activity, bringing together qualitative and quantitative evidence to generate actionable insight. You will partner with colleagues across fundraising, engagement, data and insight functions, helping to embed a culture of evidence‑based decision‑making and ensuring that alumni and supporter voice is translated into meaningful action.
This is an exciting opportunity to shape a new function at a pivotal moment for UCL Advancement, helping us deepen engagement, improve supporter experiences and maximise the impact of our programmes and campaigns. We are happy to consider applications to work on a part‑time/flexible basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro‑rata). This role is eligible for hybrid working with a minimum of 20% on site.
About you
You will have experience designing and delivering research, insight, listening, evaluation or feedback programmes and using evidence to influence strategy, programme development and decision‑making. You will be highly skilled at analysing and synthesising qualitative and quantitative data, translating complex information into clear recommendations that drive action.
You will bring experience of managing complex projects and building strong collaborative relationships with a wide range of stakeholders, alongside excellent communication and influencing skills. You will be comfortable working in an environment where priorities evolve and where identifying high‑impact opportunities is key to success. Experience of commissioning and managing external research agencies, together with experience in fundraising, engagement, higher education, membership or customer‑focused organisations, would be advantageous. We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
- 41 days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Relocation scheme for certain posts
- On‑site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
Contact Details:
UK Dementia Research Institute Recruitment Team
