Global Engagement Administrator in London

The UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship. The research undertaken at the UCL School of Management has been rated as ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management. The School is accredited by both the AACSB and AMBA, and is a member of the Chartered Association of Business Schools. The School is home to over 2,300 students, with more than 55% from outside the UK, who study across a range of undergraduate, postgraduate, executive and PhD programmes. These programmes prepare our students for leadership roles in the next generation of tech-intensive organisations and new ventures, as well as in finance and consulting firms. This is an exciting time to join the UCL School of Management, which, since 2025, has been undergoing a rapid expansion to deliver a new strategy that will see staff and student numbers double over the coming years. This growth includes new degree programmes, additional staff, and enhanced facilities at our Canary Wharf campus, supporting our mission to educate socially conscious entrepreneurial leaders equipped to tackle the world’s greatest challenges.

About the role

The Global Engagement Administrator (GEA) provides administrative and operational support for the School's Global Engagement and International Programmes activities, contributing to the delivery of the School's Global Engagement Strategy. The role supports international partnerships, student mobility initiatives, and the coordination of international programmes, and includes overseas travel of up to eight weeks per year. Working closely with the Global Engagement and International Programmes teams, the post holder coordinates travel, meetings, and visits, while liaising with international partners and internal stakeholders to ensure the effective delivery of global engagement activities. The role also supports the administration of inbound and outbound student mobility and international events. The role requires excellent organisational, communication, and stakeholder management skills, with the ability to build strong relationships across a diverse international network and deliver a high standard of service in a fast-paced environment. Fluency in written and spoken Mandarin and a strong understanding of Asian business etiquette are essential to support the School's strategic engagement across East Asia, particularly China.

About you

• Extensive experience in higher education and international engagement, working closely with academic staff, students, overseas universities, and senior international stakeholders to support strategic partnerships and institutional relationships.
• Proven expertise in providing high-level administrative and operational support to senior colleagues, including coordinating international engagements, managing complex travel arrangements, accompanying overseas visits, and liaising with local representatives.
• Excellent written and spoken Mandarin, with outstanding oral and written communication skills and a strong understanding of Asian business culture and etiquette.
• Demonstrated success in delivering student-focused international initiatives while building and maintaining effective relationships with academic staff, students, and international partners through exceptional customer service.
• Highly organised with a proven ability to manage competing priorities, meet tight deadlines, and work flexibly in a fast-paced international environment.
• Degree-educated (or equivalent experience) with a willingness to undertake frequent overseas travel, including additional hours and weekend working where required.

What we offer

• 41 Days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and, for our Grade 9 and 10 roles, women.