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- Tasks: Lead facilities and operations at UCL's dynamic campuses, ensuring top-notch service for staff and students.
- Company: Join UCL School of Management, a leader in business education and research.
- Benefits: Enjoy 41 days of holiday, a generous pension scheme, and hybrid working options.
- Why this job: Be at the forefront of transformational change in a rapidly expanding environment.
- Qualifications: Degree level education and health and safety qualifications required.
- Other info: Diverse and inclusive workplace committed to equality and innovation.
The predicted salary is between 54931 - 64644 £ per year.
The UCL School of Management is home to UCL's business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.
The research undertaken at the UCL School of Management has been rated as 'world-leading' and 'internationally excellent' in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management. The School is accredited by both the AACSB and AMBA, and is a member of the Chartered Association of Business Schools.
The School is home to over 2,000 students, with more than 55% from outside the UK, who study across a range of undergraduate, postgraduate, executive and PhD programmes. These programmes prepare our students for leadership roles in the next generation of tech-intensive organisations and new ventures, as well as in finance and consulting firms.
Since 2025, the UCL School of Management has been undergoing a rapid expansion, which will see staff and student numbers double, and new facilities being developed at our premises in Canary Wharf, to transform the campus into an inspiring and sustainable environment for all.
The Facilities and Operations Manager will provide and maintain the highest levels of service to UCL School of Management staff, students and visitors, on both our Canary Wharf and Bloomsbury sites. You will be responsible for the line management of a reception and facilities team of nine staff, in addition to acting as the School's lead for all aspects of health and safety, risk management and business continuity planning.
You will excel in building relationships with both UCL and external contacts and will have the ability to work with the School Manager to create innovative solutions and improvements to day-to-day problems and processes, whilst also developing comprehensive operational and facilities management strategies to meet the School's long-term objectives. You will be at the forefront of the School's expansion at Canary Wharf, with the opportunity to exercise your leadership and decision-making skills at a time of transformational change for our staff and students.
This is a full-time position based at Canary Wharf. The role is eligible for hybrid working with a minimum of 60% on-site.
Salary – UCL Grade 8 £54,931 - £62,903 per annum (including London Allowance).
The successful candidate will be educated to degree level (or possess equivalent qualifications or substantial relevant experience) and have a recognised health and safety qualification such as NEBOSH/IOSH. You will have significant experience working in Higher/Further Education or a similar sector, with a strong leadership background in Facilities or Building Management.
The role requires proven experience in managing and developing staff, including the ability to transfer skills and to act as a coach and mentor to junior team members. You should also be able to demonstrate experience in managing supplier relationships, in project management and in business continuity planning.
As well as the exciting opportunities this role presents, we also offer some great benefits:
- 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Relocation scheme for certain posts
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion: As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and, for our Grade 9 and 10 roles, women.
Facilities and Operations Manager in London employer: UK Dementia Research Institute
Contact Detail:
UK Dementia Research Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching UCL School of Management and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Facilities and Operations Manager. Highlight your leadership skills and any innovative solutions you've implemented in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Facilities and Operations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Facilities and Operations Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this role involves managing a team, be sure to include examples of your leadership experience. Talk about how you've developed staff or led projects in the past—this will really help us see your potential.
Be Clear and Concise: When writing your supporting statement, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about how you meet the essential criteria listed in the job description.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can consider you for this exciting opportunity at UCL.
How to prepare for a job interview at UK Dementia Research Institute
✨Know Your Stuff
Make sure you understand the role of Facilities and Operations Manager inside out. Familiarise yourself with UCL's values, especially around health and safety, risk management, and operational strategies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing teams and developing staff. Think about times when you've successfully coached or mentored team members, as this is crucial for the role. Be ready to discuss how you can lead a diverse team effectively.
✨Be Solution-Oriented
The role involves creating innovative solutions to day-to-day problems. Come prepared with examples of challenges you've faced in previous roles and how you resolved them. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Build Relationships
Since the job requires building relationships with both internal and external contacts, think about how you’ve successfully collaborated with others in the past. Be ready to discuss your approach to stakeholder management and how you can foster positive relationships at UCL.
