At a Glance
- Tasks: Support digital education tools and enhance learning experiences for students and staff.
- Company: UCL, a top-ranked global university focused on innovation and technology.
- Benefits: 41 days holiday, pension scheme, gym access, and employee support services.
- Other info: Great opportunity for career growth in a collaborative environment.
- Why this job: Join a dynamic team and make a real impact in digital education.
- Qualifications: Passion for technology, user support experience, and strong communication skills.
The predicted salary is between 33075 - 40425 £ per year.
UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges. The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.
About the role
We are looking for an enthusiastic and user-focused Assistant Learning Technologist to join the Digital Education team. This is an excellent opportunity for someone looking to build a career in digital education. The successful candidate will support the delivery and continuous improvement of the digital tools and services that underpin teaching and learning across UCL. The post sits within the Digital Education Support team but has a cross-functional remit, supporting a range of services, projects and initiatives delivered across the wider Digital Education team. This provides an excellent opportunity to gain exposure to multiple areas.
Working within a collaborative and experienced team, you will provide practical support and guidance to staff and students using a range of digital education technologies and services. You will contribute to training and development activities, create and maintain support resources, and assist with projects and service improvements that enhance the learning and teaching experience.
Key responsibilities include:
- Providing first-line support for digital education platforms and services.
- Assisting staff and students in the effective use of learning technologies.
- Troubleshooting issues and escalating more complex problems where appropriate.
- Creating and maintaining user documentation, knowledge base articles, and support materials.
- Supporting the delivery of training sessions, workshops, and demonstrations.
- Contributing to service enhancement activities, testing, user feedback exercises, and project work.
- Working collaboratively with colleagues across Digital Education, Information Services, and academic departments.
This role offers the opportunity to develop professional expertise in digital education while making a meaningful contribution to the student and staff experience at a globally recognised university.
About you
You will be passionate about technology and learning, enjoy helping others, and be keen to develop your skills and knowledge within a supportive team environment. We are particularly interested in candidates who can demonstrate:
- Experience of providing user support or customer-focused technical support services.
- Familiarity with virtual learning environments such as Moodle, or comparable digital platforms.
- Excellent written, verbal, and interpersonal communication skills.
- The ability to explain technical concepts clearly to non-technical audiences.
- Strong organisational skills and the ability to manage competing priorities.
- A collaborative approach to working with colleagues and stakeholders.
- A commitment to delivering an excellent user experience and supporting inclusive learning environments.
Experience of working in higher education, supporting digital assessment platforms, developing online learning resources, or working within agile environments would be advantageous but is not essential.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits:
- 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Relocation scheme for certain posts
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Assistant Learning Technologist in London employer: UK Dementia Research Institute
UCL is an exceptional employer, offering a vibrant work culture that prioritises service excellence and collaboration across various professional services. With generous benefits such as 41 days of holiday, a defined benefit pension scheme, and a commitment to equality and diversity, UCL fosters an inclusive environment where employees can thrive and grow in their careers while contributing to meaningful organisational transformation.
Contact Details:
UK Dementia Research Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Learning Technologist in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like UK Dementia Research Institute looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Assistant Learning Technologist in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at UK Dementia Research Institute, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of UK Dementia Research Institute and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at UK Dementia Research Institute
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that UK Dementia Research Institute might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at UK Dementia Research Institute.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
