Alumni Relations Officer in London

Alumni Relations Officer in London

London Full-Time 43981 - 52586 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage with alumni in East Asia and lead exciting events to strengthen community ties.
  • Company: Join UCL, a leading global university committed to diversity and innovation.
  • Benefits: Enjoy 41 days of holiday, a pension scheme, and flexible working options.
  • Other info: Opportunity for international travel and collaboration with various teams across the university.
  • Why this job: Make a real impact by connecting with a diverse alumni network and enhancing global reputation.
  • Qualifications: Experience in alumni relations, event management, and strong communication skills in English and Mandarin.

The predicted salary is between 43981 - 52586 £ per year.

About the role

This new role will support the UCL School of Management’s alumni team in strengthening engagement with our growing alumni community in East Asia. The role will help strengthen the School’s global reputation in the region by cultivating a highly engaged alumni community and will work closely with colleagues from across the School who also focus on East Asia (including Global Engagement, Marketing and Careers).

With a focus on scaling activities in East Asia, this role is responsible for supporting the philanthropic pipeline by developing and leading event programming, community and volunteer management, and utilising relevant social media platforms to engage our diverse alumni network. The role will also develop strong ties with Chinese alumni based outside of China. The Alumni Officer (East Asia) will take ownership of alumni data for the region, leading data updates and interpreting data to support and influence strategy.

Key requirements include previous experience in alumni relations and community building in an East Asian context, event management, adept relationship management, strong English and Mandarin communication skills and attention to detail. The role will also require international travel.

The Alumni Relations Officer reports directly to the Alumni Relations Manager and collaborates closely with various School teams, including Teaching and Learning, Communications and Marketing, Careers, Corporate Relations, Global Engagement and Student Experience. This post may require evening or early‑morning work and international travel.

Salary details – UCL Grade 7 £43,981 to £52,586 pro rata (including London Allowance)

About you

The ideal candidate will be educated to degree level (or hold an equivalent qualification) or bring significant experience within Higher Education or a similar environment. They will have proven experience of working with databases and/or CRM systems, including producing reports and maintaining accurate, up-to-date records through regular updates and edits. They will also demonstrate experience in data segmentation, analysis and visualisation, using data effectively to support decision-making.

The role requires the ability to build and manage strong relationships with key internal and external stakeholders in order to deliver high‑quality projects, activities and events. In addition, the candidate will possess excellent oral and written communication skills, enabling them to engage confidently with a wide range of audiences at all levels within the university and beyond. Strong organisational skills are essential, with a methodical approach to work and a high level of attention to detail.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits, some of which are below:

  • 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
  • An additional 5 days’ annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Relocation scheme for certain posts
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and, for our Grade 9 and 10 roles, women.

Alumni Relations Officer in London employer: UK Dementia Research Institute

UCL School of Management is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion while fostering professional growth. With generous benefits such as 41 days of holiday, a defined benefit pension scheme, and opportunities for international engagement, employees are empowered to make meaningful contributions to the alumni community in East Asia. Join us in shaping a global reputation and building lasting connections within a supportive and dynamic environment.

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Contact Details:

UK Dementia Research Institute Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Alumni Relations Officer in London

Tip Number 1

Network like a pro! Reach out to alumni from your target school or industry on LinkedIn. A friendly message can go a long way in getting insider info about job openings and company culture.

Tip Number 2

Prepare for interviews by researching the company and its alumni relations efforts. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.

Tip Number 3

Don’t underestimate the power of social media! Use platforms like Twitter and Facebook to engage with the alumni community. Share relevant content and join discussions to get noticed.

Tip Number 4

Apply through our website for the best chance at landing that role! We love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Alumni Relations Officer in London

Alumni Relations
Community Building
Event Management
Relationship Management
English Communication Skills
Mandarin Communication Skills
Data Management

Some tips for your application 🫡

Show Your Passion for Alumni Relations:When writing your application, let your enthusiasm for alumni relations shine through! Share specific examples of how you've engaged with communities in the past, especially in an East Asian context. We want to see that you’re not just qualified, but genuinely excited about building connections.

Tailor Your Experience:Make sure to highlight your relevant experience in event management and community building. Use the job description as a guide and align your skills with what we’re looking for. This shows us that you understand the role and are ready to hit the ground running!

Be Data Savvy:Since this role involves managing alumni data, don’t forget to mention your experience with databases or CRM systems. Talk about how you’ve used data to inform decisions or improve engagement. We love candidates who can turn numbers into meaningful insights!

Keep It Professional Yet Personal:While it’s important to maintain a professional tone, don’t shy away from letting your personality come through in your writing. We’re looking for someone who can connect with our diverse alumni network, so a touch of warmth and authenticity can go a long way!

How to prepare for a job interview at UK Dementia Research Institute

Know Your Alumni Community

Before the interview, dive deep into understanding the alumni community in East Asia. Familiarise yourself with their interests, challenges, and how they engage with the university. This knowledge will help you demonstrate your commitment to strengthening these ties during the interview.

Showcase Your Event Management Skills

Prepare examples of past events you've managed, especially those that involved community building or alumni relations. Be ready to discuss how you planned, executed, and evaluated these events, highlighting any innovative approaches you took to engage participants.

Demonstrate Data Savvy

Since the role involves managing alumni data, brush up on your experience with databases and CRM systems. Be prepared to discuss how you've used data for decision-making in previous roles, including any specific tools or techniques you employed for data analysis and visualisation.

Practice Your Communication Skills

Given the need for strong English and Mandarin communication skills, practice articulating your thoughts clearly and confidently. Consider conducting mock interviews with a friend or mentor, focusing on how you can effectively engage with diverse audiences, both verbally and in writing.