At a Glance
- Tasks: Support HR operations and projects, focusing on EASE initiatives across UCL.
- Company: Join UCL, a leading global university committed to diversity and innovation.
- Benefits: 41 days of holiday, pension scheme, gym access, and employee support services.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real impact in HR while gaining valuable experience in a dynamic environment.
- Qualifications: Experience in HR processes and project support, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
The EASE HR Support Officer is a member of the Education Administration and Student Experience (EASE) programme, which is a change initiative in line with the UCL Strategic Plan 2022-27 aiming to work with each faculty to review and improve their EASE services. By partnering with colleagues across UCL, the EASE Programme Team collaborates as cross functional teams and includes members from Strategic Change, Continuous Improvement, HR Business Partnering, Finance Business Partnering, and Information Services Division (ISD).
About the role
The HR Officer will play a key role in supporting the delivery of effective HR operations and projects across UCL, with a particular focus on EASE initiatives. Working independently and using initiative, the postholder will lead and manage a range of assigned activities while collaborating closely with key stakeholders across Departments, Faculties and central HR teams. With a strong understanding of UCL’s HR policies, processes and procedures, you will provide high‑quality administrative and project support to Faculty HR Business Partners. This includes managing confidential and sensitive HR processes such as organisational change, as well as developing and maintaining HR‑related documentation and communications. You will also contribute to continuous improvement within the HR function by creating templates, drafting standard operating procedures, and ensuring efficient systems for managing information and correspondence.
Key responsibilities include:
- Leading and managing assigned activities across multiple EASE projects, working with autonomy and initiative.
- Providing administrative and coordination support for sensitive and confidential HR processes, including organisational change.
- Developing and maintaining HR‑related templates, standard operating procedures and communications.
- Managing shared inboxes, responding to and signposting queries, and ensuring timely and professional communication.
- Organising and supporting meetings — including preparing agendas, coordinating logistics, drafting reports or presentations, taking minutes, and following up on actions.
- Conducting research and collating complex information to prepare high‑quality reports and presentation materials.
- Building and maintaining effective relationships with stakeholders across UCL.
- Maintaining accurate and well‑organised electronic records and filing systems.
- Ensuring confidentiality and data integrity in line with GDPR, the Data Protection Act 2018 and UCL’s information governance standards.
This is a 6-month fixed‑term contract role offered on a hybrid working basis and will be based onsite for a minimum of 2‑days per week across our Bloomsbury campus and London Kings Cross/St Pancras office (subject to change). We encourage and welcome applications for internal UCL secondment opportunities.
About you
As a Human Resources professional you have experience managing confidential and sensitive processes with a good understanding of (ideally UCL) HR policies and procedures. You've supported the delivery of HR projects within multi‑disciplinary teams and managed multiple change programme initiatives. Additionally you've worked closely with Faculty HR People Partners to manage and provide HR administration support within people functions including creating HR related templates, standard operating procedures and circulares HR related communications. You will also be able to demonstrate the following:
- Experience working unsupervised and taking responsibility for meeting targets.
- Experience of organising and servicing meetings.
- An ability to understand, interpret and summarise complex information such as guidelines, procedures and rules.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits, some of which are below:
- 41 Days of holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Relocation scheme for certain posts
- On‑site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
HR Support Officer (6 months fixed-term contract) employer: UK Dementia Research Institute
UCL is an exceptional employer that prioritises employee well-being and professional growth, offering a generous 41 days of holiday and a defined benefit pension scheme. Our collaborative work culture fosters innovation and inclusivity, making it an ideal environment for HR professionals to thrive while contributing to meaningful change initiatives across the university. With hybrid working options and a commitment to diversity, UCL provides a supportive atmosphere where every team member can excel and feel valued.
Contact Details:
UK Dementia Research Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Support Officer (6 months fixed-term contract)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UCL, especially those in HR roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching UCL’s HR policies and recent EASE initiatives. Show us that you’re not just interested in the role but also in how you can contribute to their goals.
✨Tip Number 3
Practice your responses to common HR interview questions. We want to see how you handle sensitive situations and manage multiple tasks, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace HR Support Officer (6 months fixed-term contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HR Support Officer role. Highlight your experience with HR policies and project support, as this will show us you understand what we're looking for.
Showcase Your Initiative:In your application, give examples of how you've worked independently and taken initiative in previous roles. We love candidates who can manage their own projects and drive results!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at UK Dementia Research Institute
✨Know Your HR Policies
Make sure you brush up on UCL's HR policies and procedures before the interview. Understanding these will not only help you answer questions confidently but also show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with managing HR projects and initiatives. Think of specific examples where you've led activities or collaborated with teams, as this will demonstrate your ability to work autonomously and effectively in a multi-disciplinary environment.
✨Prepare for Confidentiality Questions
Since the role involves handling sensitive information, be ready to talk about how you've managed confidential processes in the past. Share examples that highlight your understanding of data protection and your commitment to maintaining confidentiality.
✨Engage with Stakeholders
The ability to build relationships is key in this role. Think of ways you've successfully engaged with stakeholders in previous positions. Be ready to share how you’ve communicated effectively and resolved queries, as this will show your interpersonal skills are up to scratch.
