At a Glance
- Tasks: Support library users by providing a safe study environment and high-quality service.
- Company: UCL, London's global university with a commitment to innovation and diversity.
- Benefits: 27 days annual leave, flexible working, on-site gym, and professional development opportunities.
- Other info: Great career growth potential in a vibrant campus environment.
- Why this job: Join a dynamic team and make a real difference in the library community.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 31904 - 35575 £ per year.
UCL is London’s global university. LCCOS – Library, Culture, Collections and Open Science – provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities.
The Evening and Weekend Team provides essential library support to users by providing a safe and secure study environment as well as delivering front-of-house support to a high standard of service. The post holder is part of a customer-facing team providing professional, high quality library services and support for the library’s resources, learning spaces and facilities during evenings and weekends.
Library Assistants are expected to be alert to the needs of the library users by being proactive with help and assistance to others, as well as vigilantly acting on any hazard or broken equipment in order to provide a safe learning environment.
Special Working Conditions include manual handling, and fire evacuation marshal responsibilities. Training will be provided. This is an on-campus role. It is not suitable for regular remote working. This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation.
We are looking for candidates who in particular have the following experience and skills:
- Experience of interacting with customers in a frontline service environment, providing information in-person and online.
- Ability to complete repetitive tasks under pressure, accurately and with attention to detail, including data entry and filing.
- Communicating clearly so that everyone understands your message and intention.
Working hours for this role is: 14.5 hours/week (0.40 FTE) Location: Bloomsbury Campus (IoE, LaSS & Main Libraries)
What we offer:
- 27 days annual leave + 6 closure days (Christmas and Easter) as well as statutory holidays
- Hybrid and flexible working
- Ability to buy 5 additional annual leave days
- Enhanced maternity, adoption, paternity leave
Our commitment to Equality, Diversity and Inclusion: As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
Evening and Weekend Library Assistant, Main, LaSS & IoE Library employer: UK Dementia Research Institute
At the UCL Institute for Materials Discovery, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through ample networking opportunities with leading experts in academia and industry, as well as our generous benefits package, including 41 days of holiday and a defined benefit pension scheme. Join us in our mission to advance materials research and make a meaningful impact in the field of biosensing technology, all while enjoying the vibrant atmosphere of London.
Contact Details:
UK Dementia Research Institute Recruitment Team
