Digital Engagement Manager - Web

Ref Number C16-00290 Professional Expertise External Engagement, Communications, Marketing and Events Department Vice-President (Advancement) (C16) Location London Working Pattern Full time Salary £43,981-£52,586 Contract Type Permanent Working Type Hybrid Available for Secondment No Closing Date 23-Jul-2026

About us

We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now.

In response, UCL has launched Here, it will happen, our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve global health, societal, climate and education challenges in UCL’s next century. Here, we have the determination to double down on our discoveries, translate our innovations into impact and inspire the citizens of the future.

There has never been a more exciting time to join UCL Advancement. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here, it will happen.

About the role

As Advancement Digital Engagement Manager – Web, you will shape, develop and continually improve UCL Advancement's digital presence across our alumni and fundraising websites, and other relevant web content. Working at the heart of our digital engagement activity, you will create engaging, accessible and audience-focused digital experiences that strengthen connections with alumni, supporters and the wider UCL community.

You will lead the development of compelling web content and interactive digital publications, create new online resources that enhance our flagship engagement programmes, and use insight and analytics to continually improve the user experience. Working collaboratively with colleagues across Advancement and the wider university, you will ensure our digital channels reflect the ambition of UCL's Here, it will happen campaign and inspire pride, participation and philanthropy.

We are happy to consider applications to work on a part-time/flexible basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro‑rata).

This role is eligible for hybrid working with a minimum of 20% on site.

You'll have experience managing web content and creating engaging digital experiences that put users first, with a strong understanding of web content management, UX, SEO/GEO and digital publishing best practice. You'll be confident working with content management systems (ideally Drupal 10) to ensure digital content is engaging, inclusive and compliant with WCAG 2.2 AA standards.

You'll be an excellent communicator with strong editorial judgement, outstanding attention to detail and the ability to balance creative storytelling with technical and governance requirements. Comfortable working across multiple stakeholders and projects, you'll use data and insight to identify opportunities for improvement and continually enhance the performance of digital channels.

Experience of alumni engagement, donor engagement or campaign communications would be advantageous, alongside a commitment to equality, diversity and inclusion and a willingness to explore new ideas that improve outcomes.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

What we offer

We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Relocation scheme for certain posts
• On‑site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.