At a Glance
- Tasks: Engage with alumni in East Asia and lead exciting events to strengthen community ties.
- Company: Join UCL, a global leader in education with a commitment to diversity and inclusion.
- Benefits: 41 days holiday, pension scheme, cycle to work, and employee support services.
- Other info: Opportunity for international travel and collaboration with various teams across the university.
- Why this job: Make a real impact by connecting with a diverse alumni network and enhancing UCL's reputation.
- Qualifications: Experience in alumni relations, event management, and strong communication skills in English and Mandarin.
The predicted salary is between 43981 - 52586 £ per year.
About the role
This new role will support the UCL School of Management’s alumni team in strengthening engagement with our growing alumni community in East Asia. The role will help strengthen the School’s global reputation in the region by cultivating a highly engaged alumni community and will work closely with colleagues from across the School who also focus on East Asia (including Global Engagement, Marketing and Careers). With a focus on scaling activities in East Asia, this role is responsible for supporting the philanthropic pipeline by developing and leading event programming, community and volunteer management, and utilising relevant social media platforms to engage our diverse alumni network. The role will also develop strong ties with Chinese alumni based outside of China. The Alumni Officer (East Asia) will take ownership of alumni data for the region, leading data updates and interpreting data to support and influence strategy.
Key requirements include previous experience in alumni relations and community building in an East Asian context, event management, adept relationship management, strong English and Mandarin communication skills and attention to detail. The role will also require international travel. The Alumni Relations Officer reports directly to the Alumni Relations Manager and collaborates closely with various School teams, including Teaching and Learning, Communications and Marketing, Careers, Corporate Relations, Global Engagement and Student Experience. This post may require evening or early‑morning work and international travel.
Salary details – UCL Grade 7 £43,981 to £52,586 pro rata (including London Allowance)
About you
The ideal candidate will be educated to degree level (or hold an equivalent qualification) or bring significant experience within Higher Education or a similar environment. They will have proven experience of working with databases and/or CRM systems, including producing reports and maintaining accurate, up-to-date records through regular updates and edits. They will also demonstrate experience in data segmentation, analysis and visualisation, using data effectively to support decision-making. The role requires the ability to build and manage strong relationships with key internal and external stakeholders in order to deliver high‑quality projects, activities and events. In addition, the candidate will possess excellent oral and written communication skills, enabling them to engage confidently with a wide range of audiences at all levels within the university and beyond. Strong organisational skills are essential, with a methodical approach to work and a high level of attention to detail.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits, some of which are below:
- 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
- An additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Relocation scheme for certain posts
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and, for our Grade 9 and 10 roles, women.
Alumni Relations Officer employer: UK Dementia Research Institute
UCL School of Management is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion while fostering professional growth. With generous benefits such as 41 days of holiday, a defined benefit pension scheme, and opportunities for international engagement, employees are empowered to make meaningful contributions to the alumni community in East Asia. The collaborative environment encourages innovation and relationship-building, making it an ideal place for those passionate about higher education and community engagement.
Contact Details:
UK Dementia Research Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Alumni Relations Officer
✨Tip Number 1
Network like a pro! Reach out to alumni from your target school or industry on LinkedIn. A friendly message can go a long way in getting insider info about job openings and company culture.
✨Tip Number 2
Get involved in relevant events or webinars. Not only will you learn more about the field, but you'll also meet potential employers and make connections that could lead to job opportunities.
✨Tip Number 3
Show off your skills! Create a portfolio or a personal website showcasing your work and achievements. This is especially useful for roles that require creativity and project management, like the Alumni Relations Officer position.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Plus, it gives you a better chance of standing out in the crowd.
We think you need these skills to ace Alumni Relations Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Alumni Relations Officer role. Highlight your experience in alumni relations and community building, especially in an East Asian context, to show us you’re the perfect fit!
Show Off Your Skills:Don’t forget to showcase your strong English and Mandarin communication skills. We want to see how you can engage with our diverse alumni network, so include examples of your relationship management and event planning experience.
Be Detail-Oriented:Attention to detail is key for this role! When filling out your application, double-check for any typos or errors. We appreciate a methodical approach, so make sure your application reflects that.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at UK Dementia Research Institute
✨Know Your Alumni
Before the interview, take some time to research the alumni community in East Asia. Familiarise yourself with their achievements and how they contribute to the UCL School of Management. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Event Management Skills
Prepare examples of past events you've managed, especially those that involved community engagement or alumni relations. Be ready to discuss the planning process, challenges faced, and how you measured success. This will demonstrate your capability to lead event programming effectively.
✨Highlight Your Data Savvy
Since the role involves managing alumni data, be prepared to discuss your experience with databases and CRM systems. Share specific instances where you used data analysis to influence strategy or improve engagement. This will showcase your attention to detail and analytical skills.
✨Practice Your Communication Skills
Given the need for strong English and Mandarin communication skills, practice articulating your thoughts clearly and confidently. Consider conducting mock interviews with a friend or mentor, focusing on how you would engage with diverse audiences, including alumni and stakeholders.
