Job Title: Account Executive
Salary: Up to £40,000.00, plus uncapped commission scheme
Company: UK Connect Ltd
Department: Commercial Operations
Employment: Full Time, Permanent
Location: UK Connect HQ, Farnborough
Reports To: Sales Team Manager
Role Summary
UK Connect seeks an Account Executive with a strong track record in growing an assigned portfolio of mid-market customer accounts. This position exists to deliver an agreed New Business sales target through disciplined account development and lead/opportunity development.
You will be growing existing accounts through strategic cross-selling, upselling, retention activities and structured account development, while also generating and converting new logo opportunities against agreed sales targets. Working closely with customer stakeholders and internal teams, you develop account plans, identify growth opportunities, manage commercial proposals, and maintain accurate pipeline forecasting through our CRM system.
This is an exciting opportunity for a proactive and relationship-focused sales professional who enjoys balancing account growth with new business development and wants to play a key role in driving commercial success.
About UK Connect
UK Connect is the leading national provider of advanced wireless connectivity, IOT solutions and professional services. We are the market leader in the UK construction sector. We enable our customers to solve their most critical technology challenges, enabling IOT technologies and Digital Transformation. We remain dedicated to connecting the disconnected, utilising enterprise-grade wireless technologies such as 5G FWA, LEO Sat, and 5G Private Cellular Networks, to name a few.
Established in 2013 with a robust CAGR of 32%, UK Connect connects over 2,500 sites yearly to advanced wireless communications and IOT Solutions. We are a small but agile business of 55 people who passionately believe in our three core values: “Collective Experts, Thinking Differently and Getting it Done”.
About You
You are a confident and commercially minded sales professional who enjoys building lasting customer relationships and identifying opportunities to drive growth. Whether your background is in account management, sales, customer success, or business development, you have a proven ability to engage customers, understand their needs, and contribute to achieving revenue targets.
Ideally, you will have experience working within a target-driven B2B environment, with exposure to sectors such as technology, telecommunications, connectivity, or managed services. You will be comfortable engaging with stakeholders at different levels, managing multiple priorities, and taking ownership of customer relationships to deliver positive commercial outcomes.
Key Responsibilities
1. Portfolio Ownership and Engagement
- Own a defined portfolio of mid-market customer accounts and maintain an accurate view of revenue, engagement, risk and opportunity.
- Prioritise under-engaged accounts and execute structured plans to restore meaningful customer contact.
- Build relationships with relevant customer stakeholders and establish clear objectives for renewed engagement.
2. Revenue Growth
- Deliver portfolio revenue growth by identifying customer needs and progressing relevant expansion opportunities.
- Introduce appropriate UK Connect solutions and services to increase share of wallet and generate cross-sell revenue.
- Maintain clear opportunity plans, next steps and commercial forecasts for each active account-growth opportunity.
3. New Business Development
- Generate and convert new-logo opportunities that fall within the agreed customer segment, contract-value threshold and level of commercial complexity.
- Qualify prospective customers, understand their requirements and progress suitable opportunities through the agreed sales process.
- Transition new-business opportunities that exceed the agreed contract-value, complexity or strategic-significance thresholds to a Business Development Manager. Complete the handover promptly with the customer context, qualification evidence, decision-makers, requirements, commercial position and agreed next steps clearly recorded.
- Maintain accurate opportunity plans, next steps and commercial forecasts for each active new-business opportunity.
4. Customer Engagement and Satisfaction
- Maintain an agreed customer contact rhythm for each account, including at least three substantive meetings per quarter where appropriate to the account’s size, opportunity and level of engagement. Record the purpose, outcome and next action from each meeting.
- Understand customer priorities, service experience and future requirements, coordinating internal follow-up where needed.
- Monitor customer satisfaction, respond to feedback and agree actions that strengthen the relationship.
5. Account Planning
- Maintain a current Account Growth Plan for each assigned account, including key stakeholders, current revenue, customer priorities, whitespace opportunities, relationship risks and agreed growth actions
- Review and progress whitespace opportunities quarterly, recording measurable movement and agreed next steps.
- Use account insight and performance data to prioritise activity and allocate time to the strongest growth opportunities
6. Commercial Execution and Forecasting
- Maintain accurate customer records, pipeline stages, forecasts and expected closure dates
- Prepare commercially accurate proposals and coordinate internal approvals for pricing, scope and delivery.
- Ensure agreed customer changes are handed over clearly and reflected in the relevant commercial and billing processes.
Experience
Company Culture and Values
We have been a certified Great Place to Work for six years running and care about the communities we impact. We give a percentage of our profits each year to our charity, the Farr Foundation, which supports children in getting into STEM subjects. Last year, we supported over 15,000 children.
What's In It for You?
You can make a real difference to our business, knowing you are supported by a team of 60 across two offices. We are not like other businesses with shareholders to impress, or unrealistic objectives. At UK Connect, we take a long-term view of things, meaning our focus is on fully funded personal and professional development, helping you work to the best of your abilities.
Benefits:
- 25 days annual leave as standard, with options to increase up to 35 days annual leave.
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- Unique benefits points scheme giving access to lucrative offerings (cash vouchers, Merlin passes, National Trust passes, and more)
- Company-wide bonus scheme
- Enhanced Pension.
- Enhanced Maternity/Paternity Leave.
- Death in Service (4x salary).
- Unique benefits points scheme giving access to lucrative offerings.
- Opportunity to work in a company recognised for its efforts to become the best workplace (Great Place to Work).
- Work within a company whose Executive Chairman has been recognised as ‘One to Watch’ in The LDC Top 50 Most Ambitious Business Leaders Programme.
- Modern and progressive office space.
- Free Parking.
- Café, Gym and Restaurant on-site.
- Opportunity to work with a dynamic and innovative team.
- Chance to make a significant impact on the growth of a successful company.
How to Apply:
STEP 1: Click the 'Apply for this job' button at the top of this page, which connects to our ATS at ukconnect.com/careers.
Account Executive in Farnborough employer: UK Connect
UK Connect Ltd is an exceptional employer, offering a supportive and flexible work environment that prioritises employee growth and well-being. With a strong commitment to community impact and a culture that values innovation and teamwork, employees can thrive in their roles while contributing to meaningful projects in advanced wireless connectivity. The modern Farnborough HQ provides a dynamic workspace, complete with on-site amenities, making it an ideal place for those seeking part-time opportunities that align with their personal and professional goals.
