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- Tasks: Lead the transition of projects to live service, ensuring quality and efficiency.
- Company: Join a forward-thinking organisation committed to innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference by orchestrating live deployments and enhancing service delivery.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Be part of a supportive team that values diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Enable the process to transition projects to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams to ensure a standard set of gateways are met and that a consistent set of Service Operations requirements are incorporated into service designs.
- Ensure and assure that the required people, processes, suppliers and tools are in place to accept new services.
- Drive work forward to meet delivery deadlines, without compromising quality of delivered service.
- Make recommendations on rollout approaches, acceptance planning, handover requirements, quality assurance activities and early-life support.
- Work collaboratively by establishing and maintaining strong relationships with project teams, Service Management and third-party suppliers to solve problems and overcome obstacles.
- Drive the transition process, including prioritisation, risk management and dependency activities to ensure effective transition.
- Onboard the new service onto the Home Office ServiceNow ITSM tooling working effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding of the service that they are providing or consuming.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Service Transition Lead: Orchestrate Live Deployments employer: UK Civil Service
Contact Detail:
UK Civil Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transition Lead: Orchestrate Live Deployments
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Transition Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to service transitions and project management. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to drive work forward and manage risks effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Transition Lead: Orchestrate Live Deployments
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with service transitions and project management. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, be sure to include examples of how you've successfully collaborated in the past. We love seeing candidates who can build strong relationships and drive projects forward together.
Highlight Your Problem-Solving Abilities: Demonstrate your ability to tackle challenges head-on. Share specific instances where you've identified issues and implemented effective solutions, especially in a service transition context. This will show us you're ready to handle the obstacles that come with the role.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at UK Civil Service
✨Know Your Service Transition Inside Out
Make sure you understand the ins and outs of service transition processes. Familiarise yourself with how to engage project teams and Enterprise Services, and be ready to discuss specific examples of how you've ensured quality and consistency in past roles.
✨Showcase Your Collaborative Spirit
This role requires strong relationships with various teams. Prepare to share stories that highlight your ability to work collaboratively, solve problems, and overcome obstacles with project teams and third-party suppliers.
✨Be Ready to Discuss Risk Management
Since driving the transition process involves prioritisation and risk management, come prepared with examples of how you've successfully managed risks in previous projects. This will show your potential employer that you can handle the pressures of the role.
✨Familiarise Yourself with ServiceNow ITSM
As onboarding new services onto the Home Office ServiceNow ITSM tooling is part of the job, brush up on your knowledge of this tool. If you have experience with it, be ready to discuss how you've used it to enhance service delivery.
