Job Description
The Data Administrator will report directly to Sector Skills Network and Communities Lead and will be responsible for maintaining accurate organisation, contact, partner, and practitioner records in CRM and related operational systems, ensuring all records are complete, correctly related, consistent, and up-to-date. The role also involves collaborating with LMS administrators to align CRM with our Learning platform records as needed; conducting routine data quality checks and cleansing activities, identifying and resolving or escalating any discrepancies such as gaps, duplicate records, or outdated information; supporting monthly KPI and performance reporting by preparing and updating data related to various engagement metrics and activities; maintaining ongoing records of events and activities, ensuring data is captured promptly and accurately to support timely reporting; providing data and administrative support for various delivery activities, including event management and potential grant programme administration; assisting the Relationships function in maintaining accurate organisational hierarchies within the CRM, coordinating with LMS administrators as necessary; collaborating across multiple departments to support unified data flows, reduce duplication, and enhance management information; working with data governance teams to adhere to data standards, improve data quality, and resolve any data issues impacting reporting or insights; maintaining clear records of data changes and actions taken for accountability and verification purposes; identifying and implementing opportunities to simplify processes and enhance the quality of management information; responding to routine data and system administration queries, providing guidance and escalating complex issues as needed; and handling information in compliance with data protection, classification, and governance standards.
What You'll Be Doing
You will continuously maintain accurate records, collaborate with LMS administrators, conduct routine data quality checks, support KPI reporting, maintain event and activity records, provide administrative support for delivery activities, assist in maintaining organisational hierarchies, collaborate across departments, uphold data governance standards, maintain clear change records, simplify processes, respond to routine queries, and handle information in compliance with data protection standards.
What You'll Bring
Experience of maintaining accurate data in CRM or a similar business system, with strong attention to detail; good working knowledge of Microsoft Excel, reporting spreadsheets or similar tools used to check, organize and summarize data; experience of data cleansing, record management or administrative quality assurance; well organized, with the ability to manage routine tasks, competing priorities and deadlines accurately and reliably; clear communication skills and the ability to work collaboratively with colleagues across different teams.
About Us
MaPS is based in bright, modern offices in Bedford, and we're here to help people across the UK feel more confident and informed about their money.
Our values guide how we work together: Caring - for colleagues and the communities we support; Connecting - building supportive, positive relationships; Transforming - creating impact that truly matters.
We're proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women's health, men's health and ethnicity groups - and we welcome applications from all backgrounds.
What We Offer
- 30 days' annual leave plus bank holidays
- Contributions matched 2 to 1 (employer contribution up to 10% of your salary)
- Season ticket loan
- Cycle to work scheme (up to £3,000)
- Subsidised eye tests & flu jabs
- Life assurance
- EAP Assist & Life
- Enhanced family and sick pay 2 paid volunteering days
- Recognition scheme
- Retail discounts portal
Flexible Working
We believe work should fit around life. This Bedford-based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.
Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.
Visa Sponsorship
MaPS is unable to offer visa sponsorship.
Reserve List
If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.
#J-18808-Ljbffr
Data Administrator (Guidance & Education System) in Leigh employer: UK Civil Service
At our Porton Down location, we pride ourselves on being an excellent employer that fosters a collaborative and supportive work culture. As an HR Administrator, you will benefit from a hybrid working pattern, opportunities for professional development, and the chance to engage in meaningful HR activities that directly impact our employees and stakeholders. Join us to be part of a team that values integrity, customer service, and continuous improvement in all HR processes.
